Adolescent Care Support Specialist

2 weeks ago

Grand Rapids, Michigan, United States Wedgwood Christian Services Full time
Job Overview

The Adolescent Care Support Specialist plays a crucial role in assisting the case management and healthcare teams. This position involves providing daily care, guidance, and supervision to adolescents residing in a residential treatment facility. The specialist will help oversee individual treatment plans and manage the daily functions of the residential unit.

Key Responsibilities

  • Facilitate transportation for clients to various appointments, including medical, legal, and social services.
  • Assist with intake and discharge transportation, including inter-state travel for reunification with sponsors.
  • Support the case management team with administrative tasks as required.
  • Supervise youth as necessary and fulfill all mandated activities related to youth treatment.
  • Establish and maintain professional boundaries while supervising adolescents.
  • Acquire knowledge of trauma-informed care and participate in ongoing training in the Sanctuary Model of Care.
  • Perform additional duties as assigned.

Direct Care Responsibilities:

  • Foster a therapeutic environment characterized by warmth, empathy, and respect.
  • Assist in the creation, execution, and assessment of client treatment programs; support all activities, including therapy, vocational training, and educational programs.
  • Monitor and observe client behaviors, holding residents accountable through established interventions. Act as a teacher, supporter, and role model in daily interactions.
  • Demonstrate knowledge of and apply non-violent crisis intervention techniques to manage residents at risk of self-harm or harm to others, including completing necessary documentation.
  • Serve as a stable and positive role model for residents, balancing authority with a supportive relationship.
  • Respect the diverse backgrounds of individuals and understand their needs and feelings; exhibit patience and nurturing qualities.
  • Oversee the general health and wellness of clients, assisting with meals, physical activities, personal hygiene, and medical care; provide first aid or CPR as needed.
  • Administer medications as prescribed.
  • Transport residents to scheduled appointments and activities as required.
  • Maintain accurate records and reports of all activities related to the management of the residential program.
  • Support the upkeep of a clean and orderly environment; engage residents in completing assigned household tasks.
  • Report any damage to personal or physical property to the appropriate personnel following established procedures.
  • Participate in supervision and team meetings to share ideas, provide feedback, and contribute to departmental planning.
  • Ensure compliance with Quality Assurance standards related to job functions.
  • Uphold confidentiality and protect the rights of residents and their families in accordance with agency policies.
  • Other duties as coordinated with supervisory staff.

Qualifications:

  • Fluency in English is required; Spanish proficiency is preferred.
  • Minimum age of 21 years.
  • A high school diploma or equivalent is mandatory; additional education or certification in Psychology, Social Work, Counseling, or a related field is preferred.
  • Experience working with adolescents with emotional or behavioral challenges is advantageous.
  • Possession of a valid driver's license is essential.
  • Agreement with the Statement of Faith of Wedgwood Christian Services and alignment with the agency's mission and objectives.
  • Strong organizational skills are necessary.
  • Excellent verbal and written communication abilities are required.
  • Capability to deliver compassionate customer service is essential.
  • Ability to work independently with meticulous attention to detail.
  • Reliability in meeting time-sensitive deadlines and completing tasks is crucial.
  • Proficient computer and typing skills are necessary for job functions.
  • Must maintain a reliable vehicle with adequate insurance coverage.
  • Pass a criminal background check, including child protection agency registries.
  • Documentation of immunity to vaccine-preventable diseases or willingness to receive vaccinations or seek exemptions.

Work Schedule: Monday to Thursday, with shifts on alternating weekends.

Benefits:

  • 403(b) retirement plan with employer matching contributions.
  • Affordable medical plans with comprehensive coverage options.
  • Holistic dental and vision insurance plans.
  • Pet and legal insurance options available.
  • Flexible Spending Accounts.
  • Access to a locally partnered Employee Assistance Program.
  • Competitive paid time off policies.
  • Direct deposit available for payroll.
  • Eligibility for Federal Student Loan Forgiveness through PSLF.
  • Paid holidays and various employer-paid benefits for full-time staff.
  • Short-term and long-term disability insurance options.
  • Life insurance coverage up to twice the annual salary.
  • No-cost training and re-certification provided to staff.
  • Access to a fully equipped gymnasium and a 24-hour wellness center at no cost.
  • A scenic walking trail around the campus.
  • Tuition fee discounts for local colleges and universities through community partnerships.

About Wedgwood Christian Services:

Since its inception in 1960, Wedgwood Christian Services has been committed to addressing the most challenging issues faced by children and families through residential care, counseling, and community programs. Guided by our faith and core values of integrity, compassion, excellence, and diversity, we strive to support and restore the well-being of all individuals in West Michigan.

Mission: To extend God's love to youth, adults, and families through professional counseling and educational services.

Core Values: Integrity, Compassion, Excellence, and Diversity.

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