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Customer Service Representative
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction, and building strong relationships with them.
Key Responsibilities
- Provide prompt and courteous service to customers via phone, email, or in-person.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer orders accurately and efficiently.
- Maintain a clean and organized workspace, adhering to health and safety standards.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to stand for long periods, lift up to 25 pounds, and move quickly in a busy environment.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
- A competitive hourly rate and opportunities for advancement.
- A fun and dynamic work environment with a team-oriented culture.
- Ongoing training and development to enhance your skills and knowledge.
- A discount on Domino's products and services.