Defense Red Switch Network Specialist

1 week ago


Colorado Springs, Colorado, United States E&M Technologies Full time
Job Title: Defense Red Switch Network Technician

E&M Technologies, Inc. is seeking a skilled Defense Red Switch Network Technician to support the North American Aerospace Defense Command in Colorado Springs, CO.

Job Responsibilities:
  • Monitor, install, and perform maintenance on DRSN networks and equipment.
  • Respond to DRSN system user requests for assistance.
  • Perform on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operations of DRSN systems/programs.
  • Provide support and perform upgrades to platforms, train staff, and maintain daily logs.
  • Ensure 24/7 maintenance support, complete the modification, and installation of the secure Defense Red Switch Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).
  • Provide DRSN initial and recurring training for all users.
  • Update the equipment and help ensure inventory is accurate.
  • Ensure the REMEDY ticketing system is kept up to date on DRSN trouble tickets for problem/resolution to exceed customer repair requirements.
  • Route calls, transfer information, and handle administrative duties.
  • Serves as a backup to the lead computer systems administrator.
  • Complete various tasks such as typing, checking, and recording information.
  • Oversees the order and replacement of new hardware and software, including warranty claims.
  • Performs and provides server, workstation, and system expertise including on-site and off-site travel.
  • Develops and implements system documentation and operating procedures.
  • Researches the selection and installation of new computer equipment, including hardware and software.
Requirements:
  • Experience with Telephone maintenance.
  • DoD 8570 IAT II certification (e.g., Security+ CE).
  • 1 year of directly related experience.
  • 3 years of work history.
  • Must be able to sit, stoop, kneel, or crouch for long periods.
  • Work in noisy areas with hotter and colder temperatures than standard office environmental conditions.
  • Lift and transport equipment to 50 pounds.
  • Must be a U.S. Citizen.
  • Must have and be capable of maintaining a U.S. Department of Defense (DoD) TS/SCI security clearance.
Preferred Qualifications:
  • DSS-2A Certification.
  • Knowledge of DRSN switch management/maintenance.
  • SVRO and TCO experience.
  • Experience with Cryptographic/COMSEC and COMSEC Responsible Officer requirements.
  • Operations planning and management in a real-time support environment.
  • Ability to prepare, objectively review, and deliver technical presentations.
  • Experience with technical knowledge capturing, training, and certification of personnel.
  • Have demonstrated experience and capability with interfacing with customers at very high levels.

Salary: Up to $75K USD



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