Customer Service Representative
6 days ago
Job Summary:
Oxford Orthopaedics & Sports Medicine is seeking a skilled Call Center Agent to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional patient service and support over the phone.
Key Responsibilities:
- Scheduling appointments and managing patient schedules
- Verifying insurance coverage and benefits
- Scanning health information into patient charts
- Coordinating referrals and communicating with patients and healthcare providers
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of electronic medical records and medical office processes a plus
- Strong problem-solving and critical thinking skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
Original Language Code: en
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