Bilingual Banking Specialist

4 days ago


Bronx, New York, United States Spring Bank Full time
About Us

Spring Bank is an FDIC-insured community bank dedicated to serving underserved consumers and small businesses in the New York City area.

Job Summary

We are seeking a Bilingual Banking Customer Service Representative to join our team. This is a full-time, non-exempt role based in the South Bronx headquarters.

Key Responsibilities
  • Provide friendly, proactive servicing of customer needs.
  • Open new accounts with proper identification and maintain customer files.
  • Process customer transactions accurately and efficiently.
  • Resolve customer complaints and issues promptly and professionally.
Requirements
  • Fully bilingual (English/Spanish) required.
  • Prior cash handling and customer service experience necessary.
  • Strong math and computer skills essential.
  • Ability to build new relationships and strengthen existing ones.
What We Offer
  • Hourly pay rate range: $23-$25.
  • A wide array of benefits, including vacation and sick time, health and dental plans, 401(k), Flexible Spending Account, and Commuter Benefits.


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