Client Onboarding Specialist

3 days ago


Bronx, New York, United States Neighborhood Association Inc Full time
About the Job

We are seeking a skilled Client Onboarding Specialist to join our team at Neighborhood Association Inc. The ideal candidate will have strong communication and organizational skills, as well as the ability to work effectively with diverse groups.

Key Responsibilities
  1. Provide direct services to new clients, including intake, engagement, assessment, referral, advocacy, counseling, exit summaries, and follow-up.
  2. Document all interactions with or on behalf of clients.
  3. Maintain familiarity with program resources available on- and off-site.
Requirements
  • High School Diploma/General Equivalent Diploma.
  • Bilingual English/Spanish language fluency is preferred.
  • Strong oral and written communication, time management, and organizational skills are necessary.
  • Commitment to the mission of the Neighborhood Association Inc.
  • Proven ability to work collaboratively well with diverse groups.
  • Proven ability to handle multiple tasks effectively under pressure.
  • Strong organizational skills, detail-oriented, and efficient.
  • Maturity, integrity, and sound judgment.

$50,000 - $70,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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