Customer Service Supervisor
7 days ago
Company Overview:
Rite Aid is a leading retail pharmacy chain dedicated to improving health and wellness in our communities. Our mission is to provide exceptional customer service, quality products, and innovative services that meet the evolving needs of our customers.
Job Description:
We are seeking an experienced Lead Service Associate to join our team As a key member of our store operations team, you will be responsible for supervising Store Associates, assisting with daily operational tasks, and providing top-notch customer service.
Day-in-the-Life of a Lead Service Associate:
- Supervise and assist Store Associates with daily operational tasks
- Assist customers with their shopping needs and transactions
- Tend to merchandising tasks via plan-o-gram
- Perform proper receiving and stocking procedures
- Count and reconcile cash register drawers
- Prepare deposits and order change from the bank
- Maintain a safe, clean, and pleasing environment for customers and associates
- Design a monthly schedule and assign work to foster an efficient and effective workflow
Required Skills and Qualifications:
- H.S. Diploma or General Education Degree (GED) required
- At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
Benefits:
We offer a competitive compensation package, including a starting hourly rate between $16 - $19.75 per hour, depending on experience and location. We also provide generous paid time off, 401K matching, and career growth opportunities. Our goal is to create a positive and supportive work environment that inspires and motivates our associates to reach their full potential.
What's in it for You:
- A dynamic and supportive work environment
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