Customer Service Rep in Training

2 months ago

Bonita Springs, United States HomeTeam Pest Defense Full time

Overview:

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next all-star player.

Apply in minutes from your mobile phone

Responsibilities:

As a HomeTeam Customer Service Representative, you can expect to:

  • Provide positive customer experiences that significantly affect the customers likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
  • The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
  • Provide information to prospects and initiate new service
  • Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
  • Resolving customer problems with invoices and billing questions
  • Enter service-related notes in system software
  • Provide general marketing information to prospects and customers as requested
  • Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
  • Validate technician paperwork for completeness and accuracy
  • Escalate appropriate inquiries or problems to managers

Theres plenty of perks too

  • $37,400/Annually
  • Off Weekends
  • Comprehensive benefits package including medical, dental, vision
  • TeleHealth Services
  • Company paid life & AD&D insurance
  • Pet Insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more the 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx built-in pest control system during a homes construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Womens Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.


Qualifications:

Minimum Requirements:

  • Must have 1 year of previous customer service experience
  • Entry level customer service skill and technique
  • Basic / entry level understanding of computers
  • Entry level skill on use of company telephone features and how to use them
  • Must be 18 years or older with a high school diploma or GED

  • We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws

Physical Demands / Working Environment:

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodation
  • Job is eligible for hybrid working arrangements after training is completed

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

  • Customer Service Rep in Training

    4 months ago

    Bonita Springs, United States HomeTeam Pest Defense Full time

    Overview At HomeTeam, we put people first We make sure at HomeTeam you have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star...

  • Customer Service Representative

    4 weeks ago

    Bonita Springs, Florida, United States FastSigns Full time

    Customer Service Representative OpportunityFASTSIGNS is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through various communication channels.Key Responsibilities:Provide exceptional customer service through...

  • Rep II, Customer Service

    4 months ago

    Lithia Springs, United States APL Logistics Full time

    APL Logistics - JobID: 1276 [Customer Service Representative] As a Customer Service Rep at APL Logistics, you'll: Assist customers with inquiries and issues; Coordinate shipments and deliveries with carriers and warehouses; Provide quotes and pricing information for various transportation options; Track and update customers on the status of their shipments;...

  • Customer Service Representative

    4 weeks ago

    Bonita Springs, Florida, United States FastSigns Full time

    Customer Service RepresentativeFASTSIGNS is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide top-notch...

  • Customer Service Representative

    5 months ago

    Bonita Springs, United States FastSigns Full time

    FASTSIGNS - Bonita Springs is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare...

  • Customer Service Ambassador

    4 weeks ago

    Bonita Springs, Florida, United States Caliber Collision Centers Full time

    Service Center OpportunityAt Caliber Collision Centers, we're committed to providing exceptional customer service and delivering high-quality repairs. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience. Your responsibilities will include greeting and serving customers, monitoring work...

  • Customer Service Representative

    4 weeks ago

    Bonita Springs, Florida, United States HomeTeam Pest Defense Full time

    Deliver Exceptional Customer ExperiencesAt HomeTeam Pest Defense, we're committed to providing a delightful experience for every customer. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide positive customer experiences that drive customer...

  • Customer Service Representative

    3 weeks ago

    Bonita Springs, Florida, United States Caliber Collision Centers Full time

    Service Center Bonita Springs JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    2 weeks ago

    Bonita Springs, Florida, United States Caliber Collision Centers Full time

    Service Center Bonita Springs JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    2 months ago

    Bonita Springs, United States Caliber Collision Centers Full time

    Service Center Bonita Springs JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    3 weeks ago

    Bonita Springs, Florida, United States Goodwill Industries of Southwest Florida Full time

    Job DescriptionGoodwill Industries of Southwest Florida is seeking a highly motivated and customer-focused individual to join our retail team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers on the sales floor, and processing transactions at the...

  • Customer Service Representative

    2 months ago

    Bonita Springs, Florida, United States Caliber Collision Centers Full time

    {"title": "Customer Service Representative", "description": "\u003Cb\u003EService Center\u003C/b\u003E\u003Cbr\u003EBonita Springs\u003Cbr\u003E\u003Cb\u003EJOB SUMMARY\u003C/b\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cb\u003ECaliber Collision\u003C/b\u003E has an immediate opening for a \u003Cb\u003ECustomer Service Representative\u003C/b\u003E to perform a...

  • Customer Service Representative

    2 weeks ago

    Bonita Springs, Florida, United States Walgreens Full time

    Job Summary: As a Customer Service Associate at Walgreens, you will provide exceptional customer service and support to our customers. Your primary responsibilities will include registering sales on assigned cash registers, providing customers with courteous and efficient checkout service, and recommending items for sale to customers.Key...

  • Customer Service Representative

    3 weeks ago

    Bonita Springs, Florida, United States HomeTeam Pest Defense Full time

    About the RoleAt HomeTeam Pest Defense, we're dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch service. Your primary responsibility will be to provide positive customer experiences that significantly impact customer loyalty and retention....

  • Customer Service Lead

    3 weeks ago

    Bonita Springs, Florida, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc.Key Responsibilities:Provide exceptional customer service to our valued customers.Assist customers with inquiries and resolve issues in a timely and professional manner.Work collaboratively with colleagues to achieve...

  • Customer Service Representative

    3 weeks ago

    Bonita Springs, Florida, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will deliver exceptional customer experiences and provide courteous, fair, friendly, and efficient checkout service. You will also recommend items for sale to customers and suggest trade-up and/or companion items to enhance their shopping experience. Additionally, you will register sales on assigned cash...

  • Guest Services Rep Part

    4 weeks ago

    Altamonte Springs, United States Extended Stay Full time

    Extended Stay - 302 Northlake Blvd. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Guest Services Rep Part

    1 month ago

    Colorado Springs, United States Extended Stay Full time

    Extended Stay - 5855 Corporate Dr. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Guest Services Rep Part

    1 month ago

    Lithia Springs, United States Extended Stay Full time

    Extended Stay - 1356 Trae Lane [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Guest Services Rep Part

    3 weeks ago

    Colorado Springs, United States Extended Stay Full time

    Extended Stay - 3350 N Chestnut St [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...