Night Auditor

19 hours ago


Atlanta, Georgia, United States Shaner Hotel Group Full time

Job Overview

We are seeking a skilled Night Auditor to join our team at Le Meridien in Dunwoody, GA. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions, handling guest complaints, and providing exceptional customer service.

Responsibilities

* Balance revenue and expense transactions for the day
* Handle guest complaints and concerns in a professional and courteous manner
* Process check-ins and check-outs according to hotel procedures
* Adhere to payment, cash handling, and credit policies
* Generate and distribute daily reports to designated departments
* Perform other duties as assigned

Requirements

* High school graduate or equivalent
* Minimum one year customer service experience; previous hotel experience preferred
* Ability to communicate effectively with guests, management, and co-workers
* Computer experience preferred
* Bilingual English/Spanish a plus
* Knowledge of local activities and attractions

About Us

Shaner Hotels is a leading hospitality owner-operator and management company with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services for investors, hotel owners, and brands, including hotel development, design, and construction, e-commerce, and revenue management.


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