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Operations Support Specialist

2 months ago

Baltimore, Maryland, United States City of Baltimore, Mayor's Office of Employment Development Full time

Opportunity Overview:

Hire Up provides a compensated work experience opportunity.

  • Duration: 6 months, inclusive of paid job readiness training
  • Includes supportive services and job placement assistance
  • Engagement with city agencies and nonprofit organizations

About the Organization: Mayor's Office of Employment Development & The Baltimore City Chamber of Commerce

The Baltimore City Chamber of Commerce is excited to collaborate with the Mayor's Office of Employment Development's Hire Up initiative. This partnership offers a unique opportunity to acquire essential entry-level administrative and business support skills within a community-focused organization. Each temporary role spans six months, providing a significant chance for personal and professional growth while contributing to the development of Baltimore City's small business ecosystem.

Company Mission

The Baltimore City Chamber of Commerce is dedicated to invigorating small businesses and fostering economic growth. Grounded in the principles of collaboration, inclusivity, and education, we strive to promote innovation, cultivate a vibrant entrepreneurial landscape, and drive the ongoing advancement of our member organizations and the surrounding communities.

Position Overview: Operations Assistant

Embark on a rewarding career as an entry-level Operations Assistant, playing a vital role in the effective operation of the Baltimore City Chamber. This position entails providing program support and organization across various departments, managing inventory, executing new policies, and collaborating with the Board Executive Committee to ensure operational excellence.

Work Environment: Primarily remote for general support; in-person attendance required for Chamber events (3-4 events monthly)

Key Responsibilities:

  • Operational Support:
    • Assist in daily operations to facilitate seamless business processes
    • Develop Standard Operating Procedures and workflows
  • Administrative Duties:
    • Provide administrative support, including document preparation, filing, and managing correspondence
  • Inventory Oversight:
    • Maintain accurate inventory records and place orders for supply replenishment
  • Policy Execution:
    • Assist in the implementation of operational policies and procedures to enhance overall efficiency
  • Project Coordination:
    • Support project management tasks, including planning, execution, and monitoring
  • Board Collaboration:
    • Collaborate with the Board Executive Committee and board members to achieve operational goals
  • Ad-Hoc Tasks and Special Projects:
    • Manage assigned ad-hoc tasks and special projects from the Board Executive Committee
  • Website Management:
    • Update the Chamber website with new members and sponsorships, ensuring accurate information
  • Event Coordination:
    • Assist in organizing and managing marketing events, contributing to the success of Chamber initiatives

Qualifications:

  • Essential Skills: Strong organizational and multitasking capabilities
  • Proficient in administrative tasks and document management
  • Excellent communication and interpersonal skills
  • Basic understanding of project management principles

Learning Opportunities:

This entry-level position offers exposure to various operational facets that contribute to the Chamber's success.

Application Process:

If you are enthusiastic about operational support, collaboration, and making a positive impact in a membership nonprofit, we encourage you to submit your application.

The Baltimore City Chamber of Commerce is an equal-opportunity employer and welcomes applicants from diverse backgrounds.