Patient Access Coordinator

2 weeks ago


Harker Heights, Texas, United States Ensemble Health Partners Full time
Job Title: Patient Access Specialist

Ensemble Health Partners is seeking a highly skilled Patient Access Specialist to join our team. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities:
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Provide excellent customer service to patients and families, ensuring a positive experience
  • Collect and process insurance information, physician orders, and other necessary documentation
  • Operate the telephone switchboard, relaying incoming, outgoing, and inter-office calls as needed
  • Conduct quality audits and reporting to ensure accurate and timely accounts
  • Pre-register patient accounts prior to visits, including inbound and outbound calling to obtain demographic and insurance information
  • Explain and distribute patient education documents, such as consent forms and important messages from Medicare and Tricare
Requirements:
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • Certified Revenue Cycle Representative (CRCR) certification required within 6 months of hire
What We Offer:
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits package
  • Career advancement opportunities

Ensemble Health Partners is an equal employment opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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