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Healthcare Customer Service Representative

2 months ago

Harker Heights, Texas, United States Seton Medical Center Harker Heights Full time
Job OverviewPosition Summary

We are seeking a dedicated Patient Services Specialist for our Gastroenterology Clinic. This role is crucial in ensuring an exceptional experience for our patients.

Your Impact Starts Here:

We prioritize our employees and their well-being. Here’s how we support our team:

  • Comprehensive medical, vision, and dental insurance, along with health savings accounts and flexible spending options.
  • Competitive salary, generous paid time off, and a 401k retirement plan with company contributions.
  • Access to an employee assistance program and additional benefits.

Our collaborative environment extends beyond your immediate team:

  • Seton Medical Center Harker Heights is a well-equipped facility offering a range of services including Cardiology, Emergency Services, General Surgery, and more.
  • We believe in teamwork within healthcare, valuing each individual's contributions and fostering a culture of respect and compassion.

Key Responsibilities
  • Manage incoming calls, coordinate physician schedules, and handle all patient-related documentation with professionalism.
  • Ensure efficient office operations and strive to reduce patient wait times.
  • Act as the primary point of contact for patients and office staff.

Qualifications

Essential Requirements

  • High School Diploma or equivalent.

Preferred Qualifications

  • At least one year of experience in a medical office reception role.
  • Prior experience in a similar office environment.