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Cafe Operations Leader
2 months ago
Are you eager to make a significant impact within a dynamic team through inspiring and motivating leadership? Do you have a passion for crafting unforgettable experiences that leave a lasting impression on guests? If you are excited about being a vital part of establishing a unique destination that has never been seen before, we want to hear from you.
If you understand that the quality of experiences shapes the quality of life, you will appreciate the importance of your role in our establishment.
Botanic is built on purpose. Every aspect of our creation is designed to enrich lives. We are committed to cultivating a magical environment that only welcomes the best talent.Key Responsibilities:
- Foster a culture of Warmth, Belonging, Growth, and Trust.
- Embrace respect: Recognizing the potential in others.
- Act as a champion of our Core Values and Principles:
Warmth for guests:
Creating joyful moments
Bold ideas, courageous actions:
Embracing learning, growth, and innovation
As the Operations Leader, you will take ownership of:
- Identifying solutions and demonstrating initiative.
- Establishing an atmosphere of warmth and enjoyment for both team members and guests.
Inspire and celebrate:
Enjoying the journey and recognizing achievements
- Ensure exceptional guest experiences.
- Guarantee that every customer is delighted by the quality of our offerings, service, and safety protocols.
- Cultivate meaningful relationships that foster long-term loyalty.
- Support the growth and success of your cafe.
- Guide and motivate your team to surpass performance goals related to sales, service speed, order accuracy, and overall cafe health.
- Educate your team on food safety standards and ensure compliance.
- Lead, manage, and develop your associates.
- Recruit and onboard new team members while providing ongoing training and constructive feedback.
- Keep your team motivated and engaged.
- Oversee retail inventory and sales.
- Ensure the quality and freshness of baked goods.
- Manage the production and quality of beverages.
- Schedule shifts effectively.
- Communicate all policies and procedures to the team.
Qualifications:
- Minimum of 5 years of experience in retail management.
- Willingness to undergo a background check.
- Availability for early morning or late evening shifts.
Benefits:
- Competitive compensation.
- Opportunities for career advancement.
- Paid time off.
- Medical and dental coverage.