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Patient Services Representative

2 months ago

Menlo Park, California, United States University HealthCare Alliance Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at University HealthCare Alliance. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Provide excellent customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Register new patients, schedule appointments, and update patient accounts in a accurate and efficient manner.
  • Verify patient insurance coverage and eligibility, and obtain necessary consents and signatures.
  • Manage patient flow and communication, ensuring that patients receive timely and effective care.
  • Collaborate with healthcare providers and staff to ensure seamless patient care and communication.
Requirements
  • High school graduate or equivalent required.
  • One year of customer service experience in a medical office or related field preferred.
  • Basic computer skills and knowledge of practice management systems and electronic health records.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer

As a Patient Services Representative at University HealthCare Alliance, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional patient care and service. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.