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Customer Service Representative

2 months ago

Denver, Colorado, United States Orangetheory Fitness - Colorado - #0264 Full time
Job Overview

Orangetheory Fitness, a leading boutique fitness studio, is seeking a highly motivated and personable Sales Associate to join our team in Colorado. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our fitness programs, and driving sales growth.

Key Responsibilities
  • Provide a world-class customer experience, ensuring every member feels valued and supported.
  • Create a welcoming and engaging environment that fosters a sense of community among members.
  • Develop and maintain relationships with existing members, identifying opportunities to upsell and cross-sell our services.
  • Recruit new members through proactive outreach and marketing efforts.
  • Collaborate with the management team to achieve sales targets and contribute to the overall success of the studio.
Requirements
  • 1-2 years of sales or customer service experience, preferably in the fitness industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Proven track record of meeting or exceeding sales targets.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
Benefits
  • Competitive hourly wage + commission.
  • Opportunities for career advancement and professional growth.
  • Employee membership benefits, including access to our state-of-the-art facilities and classes.
  • Medical, dental, and vision insurance, as well as 401(k) eligibility.
  • Paid time off and holidays.
  • 50% retail discount.