Cannabis Dispensary Operations Manager

3 weeks ago


Joplin, Missouri, United States Vangst Full time
Job Summary

Vangst is seeking a highly skilled General Manager to oversee the day-to-day operations of our cannabis dispensary. As a key member of our team, you will be responsible for ensuring the profitability and compliance of the dispensary, while providing exceptional customer service and leading a team of staff to achieve sales goals.

Key Responsibilities
  • Lead the dispensary staff in achieving sales and service goals, while maintaining a compliant and clean facility.
  • Oversee the entire leadership team, ensuring inventory accuracy, productivity, and profitability throughout all departments.
  • Maintain accurate records of all dispensary activities, including daily cash reconciliations, patient/customer records, sales, and returns.
  • Understand and analyze store reporting to ensure proper inventory levels, employee productivity, and overall store profitability.
  • Partner with the Inventory Manager/Specialist to maintain inventory accuracy and compliance.
  • Provide superior customer service for vendors, patients/customers, and caregivers.
  • Respond to patient/customer complaints, requests, concerns, and suggestions.
  • Delegate tasks to staff to maintain a compliant and clean facility.
  • Coordinate with upper management to ensure accurate information is communicated to dispensary staff.
Requirements
  • 5+ years of retail experience required.
  • 5+ years of management experience required.
  • Proficient in MS Office, highly proficient in MS Excel.
  • Detail-oriented.
  • Experience in data entry and data management ideal.
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
  • Strong business acumen, including reporting and data analysis.
  • Excellent communication, interpersonal, and persuasive skills.
  • Must maintain a high level of integrity, personal motivation, and a sense of urgency.
  • After-hours work required to manage sales-facing inventory and order entry.
  • Experience in a fast-paced environment and compliance-driven.
  • Industry experience preferred but not required.
Additional Requirements
  • Must be 21 years of age or older to apply.
  • Must comply with all legal or company regulations for working in the industry.
  • Must have the ability to travel between different store locations for the first 30 days of training.
Benefits
  • 100% paid full health benefits.
  • Dental and Vision Opt-In.
  • PTO after 6 months of employment.
  • Bonus Incentives.

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