Cannabis Dispensary Operations Manager
3 weeks ago
Vangst is seeking a highly skilled General Manager to oversee the day-to-day operations of our cannabis dispensary. As a key member of our team, you will be responsible for ensuring the profitability and compliance of the dispensary, while providing exceptional customer service and leading a team of staff to achieve sales goals.
Key Responsibilities- Lead the dispensary staff in achieving sales and service goals, while maintaining a compliant and clean facility.
- Oversee the entire leadership team, ensuring inventory accuracy, productivity, and profitability throughout all departments.
- Maintain accurate records of all dispensary activities, including daily cash reconciliations, patient/customer records, sales, and returns.
- Understand and analyze store reporting to ensure proper inventory levels, employee productivity, and overall store profitability.
- Partner with the Inventory Manager/Specialist to maintain inventory accuracy and compliance.
- Provide superior customer service for vendors, patients/customers, and caregivers.
- Respond to patient/customer complaints, requests, concerns, and suggestions.
- Delegate tasks to staff to maintain a compliant and clean facility.
- Coordinate with upper management to ensure accurate information is communicated to dispensary staff.
- 5+ years of retail experience required.
- 5+ years of management experience required.
- Proficient in MS Office, highly proficient in MS Excel.
- Detail-oriented.
- Experience in data entry and data management ideal.
- Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
- Strong business acumen, including reporting and data analysis.
- Excellent communication, interpersonal, and persuasive skills.
- Must maintain a high level of integrity, personal motivation, and a sense of urgency.
- After-hours work required to manage sales-facing inventory and order entry.
- Experience in a fast-paced environment and compliance-driven.
- Industry experience preferred but not required.
- Must be 21 years of age or older to apply.
- Must comply with all legal or company regulations for working in the industry.
- Must have the ability to travel between different store locations for the first 30 days of training.
- 100% paid full health benefits.
- Dental and Vision Opt-In.
- PTO after 6 months of employment.
- Bonus Incentives.
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