Store Operations Manager

2 weeks ago


Joplin, Missouri, United States Community Choice Financial Family of Brands Full time
Job DescriptionAbout the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Community Choice Financial Family of Brands. As a Store Manager, you will be responsible for overseeing the overall performance of our store, ensuring excellent customer service, and driving business growth.

Key Responsibilities
  1. Customer Service: Develop and maintain strong relationships with customers, providing an exceptional shopping experience and ensuring customer satisfaction.
  2. Store Operations: Oversee daily store operations, including managing inventory, maintaining store appearance, and ensuring compliance with Company policies and procedures.
  3. Business Development: Identify and pursue business opportunities, develop sales strategies, and work with vendors to drive business growth.
  4. Team Management: Lead and develop a high-performing team, providing coaching, training, and performance feedback to ensure team members meet their goals and objectives.
  5. Reporting and Analysis: Analyze sales data, track Key Performance Indicators (KPIs), and provide insights to inform business decisions.
Requirements
  • High School Diploma or Equivalent: Required
  • Minimum 1 Year of Experience: In a leadership or supervisory role, with a proven track record of success in customer service, sales, or retail.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers, team members, and vendors.
  • Technical Skills: Proficient in Microsoft Office and other systems, with the ability to learn new technologies quickly.
  • Valid Driver's License: Required, with a reliable vehicle for business use.
About Us

Community Choice Financial Family of Brands is one of the nation's largest title lending companies, helping thousands of people every day get the cash they need through title loans/pawns and personal loans. We are committed to providing an inclusive workplace free of discrimination and are an equal-opportunity employer.



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