Product Specialist
4 days ago
A reputable equipment manufacturer is seeking a Product Specialist to support their team. The ideal candidate will have experience in the agricultural technical industry and a background in operating and servicing ag equipment. They will be self-motivated to grow their career and willing to travel extensively. The company offers an excellent compensation and benefits package for the industry.
Requirements:
-Experience in Ag Equipment
-Possess skills to service equipment
-Must have great communication skills - written and oral
-High level computer skills
-Ability to travel (80%)
-Minimum 2-year associate's degree in related field
-3+ Years related experience
Job Responsibilities:
Assist in customer service support, product improvement, and technical communications
Become the company's service and parts department contact person for assigned territory
Train and support dealer service and parts personnel on company's processes
Assist with support to manufacturing and in the field
Assist engineering in builds and installation of prototypes
Report to engineering on issues that arise on test components
Report to Service Manager on product issues in the field
Assist in creating training materials and service manuals
Provide Technical Support to customers when needed
Assist with creating new service support policies and procedures
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