IT Support Specialist

4 weeks ago


Fargo, North Dakota, United States Red Knight Solutions, LLC Full time
Job Overview

At Red Knight Solutions, LLC, we're seeking a skilled IT Support Specialist to join our Infrastructure Delivery team. As a Field Specialist, you'll provide top-notch hardware-focused support to our clients, performing break-fix services and solutions on various products.

Key Responsibilities:

  • Deliver exceptional customer support for designated equipment
  • Communicate effectively in written and verbal form
  • Provide excellent customer service skills
  • Manage and complete administrative tasks associated with each call
  • Responsible for asset control and return

Requirements:

  • Technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive to client locations
  • Ability to lift and move computer equipment up to 50 lbs.
  • Valid driver's license and reliable transportation
  • Basic repair tool kit ownership

We Offer:

  • $40 per call and $5 per call per diem
  • Dell/Lenovo paid certification training

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