IT Support Specialist
4 weeks ago
At Red Knight Solutions, LLC, we're seeking a skilled IT Support Specialist to join our Infrastructure Delivery team. As a Field Specialist, you'll provide top-notch hardware-focused support to our clients, performing break-fix services and solutions on various products.
Key Responsibilities:
- Deliver exceptional customer support for designated equipment
- Communicate effectively in written and verbal form
- Provide excellent customer service skills
- Manage and complete administrative tasks associated with each call
- Responsible for asset control and return
Requirements:
- Technical school certification or equivalent and 1-2 years of relevant experience
- Ability to drive to client locations
- Ability to lift and move computer equipment up to 50 lbs.
- Valid driver's license and reliable transportation
- Basic repair tool kit ownership
We Offer:
- $40 per call and $5 per call per diem
- Dell/Lenovo paid certification training
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