Retail Product Specialist
23 hours ago
As a Retail Product Specialist at Skechers U.S.A., you will be responsible for delivering exceptional customer experiences by engaging and interacting with all customers. Your primary goal will be to elevate customer satisfaction and maintain a clean and organized store environment.
You will adhere to all operational, merchandise, and loss prevention standards, ensuring a seamless shopping experience for our customers. Additionally, you may be cross-trained to work in multiple areas of the store to support the needs of the business.
Main Responsibilities:
- Drive sales through excellent customer service.
- Act as a product expert and serve as a brand ambassador for all things Skechers, using your knowledge to guide customers to the right product selection.
- Continuously ensure floor inventory is well maintained, merchandising, stocking, and cleaning to create a premier shopping experience for the customer.
- Efficiently process customer transactions, discounts, etc. at the point of sale.
- Accept returns professionally and encourage exchanges or alternatives where possible, striving to maintain the customer relationship.
Stays up to date on the latest Skechers' product knowledge.
Skills, Qualifications, and Experience:
- Loves being a part of the team and treats every coworker with respect and positivity.
- Previous retail, restaurant, or hospitality experience preferred but not required.
- Work availability should be open to the store's needs.
- Flexible and motivated to provide excellent customer service.
- Strong attention to detail.
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