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Pharmacy Technician
2 months ago
Description
Job Title: Pharmacy Technician - Certified
Department: Pharmacy
FLSA: Non-Exempt
General Function:
Deliver exceptional customer service by providing prompt, efficient, and friendly interactions. Collaborate with pharmacists to prepare and distribute prescription medications, ensuring accuracy and quality. As a licensed pharmacy technician, you will play a vital role in maintaining the highest standards of patient care and satisfaction.
Core Competencies
- Partnerships
- Growth mindset
- Results-oriented
- Customer-focused
- Professionalism
Reporting Relations:
Accountable and reports to: District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager, Staff Pharmacists
Positions that report to you: None
Primary Duties and Responsibilities:
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Assist pharmacists in preparing prescription medications, including counting, labeling, and packaging.
- Operate pharmacy software and equipment, including cash registers, scanners, and printers.
- Process prescriptions, including verifying patient information, checking for allergies and interactions, and dispensing medications.
- Maintain accurate records and reports, including patient information, medication inventory, and sales data.
- Collaborate with other departments, including pharmacy, health and wellness, and store operations, to ensure seamless customer service and efficient operations.
- Perform other job-related duties and special projects as required.
Secondary Duties and Responsibilities:
- Assist in other areas of the store as needed.
- Perform other job-related duties and special projects as required.
Knowledge, Skills, Abilities, and Worker Characteristics:
- Must have the ability to do logical or scientific thinking to solve problems; several abstract and concrete variables.
- Have the ability to do arithmetic calculations involving arithmetic, algebraic, and geometric calculations.
- Must be able to compose original correspondence; follow technical manuals; have increased contact with people; interview, counsel, or advise people; evaluate technical data.
Education and Experience:
- High school diploma or equivalent.
- Certified as a licensed technician through a certified national program and maintains continuing education requirements to keep license active.
- Previous experience as a pharmacy technician or pharmacy clerk is preferred. If applicable, vaccination certification as required by law.
Physical Requirements:
- Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Working Conditions:
This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.
Equipment Used to Perform Job:
PC with pharmacy software and printer, cash register, C.A.R.S. ordering system, pharmacy balance, scanner, calculator, telephone, fax, and copier.
Confidentiality:
Maintains the confidentiality of the customer's private medical information according to the HIPAA act.
Contacts:
Has daily contact with customers, general public, and suppliers/vendors. Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.
I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 is intended to ensure that personnel of reproductive capability understand the risks of handling hazardous drugs. Accordingly, I acknowledge that exposure to hazardous drugs may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may put me at greater risk of exposure to hazardous drugs.
Are you ready to smile,
