Behavioral Health Intake Specialist
3 weeks ago
At Phoenix Behavioral Health, we are seeking a highly skilled Patient Access Admissions Coordinator to join our expanding Behavioral Health Admissions Department.
Job DescriptionSalary: $45,000 - $50,000 per year
We are looking for an individual with exceptional customer service skills to help ease the client and referral experience, working with clients with mental health and addiction issues.
Key responsibilities include:
- Performing initial screenings for program appropriateness
- Scheduling new behavioral health intakes in open appointment slots
- Obtaining medical records from referral sources, pharmacies, outside treatment providers, and PCPs
- Creating new client charts in electronic medical records
- Scanning and uploading documents
- Sending fax requests
- Obtaining and verifying insurance through existing systems
- Attending training sessions
- Providing feedback on client experience and areas for improvement
- Making confirmation calls
- Coordinating with department directors, clinicians, and prescribers
In this role, you will play a vital part in ensuring a smooth and efficient client experience. If you possess excellent communication skills and a passion for delivering top-notch patient care, we encourage you to apply.
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