Xfinity Retail Sales Consultant

3 weeks ago


Toms River, New Jersey, United States Comcast Full time

Job Summary: As a Retail Sales Consultant at Comcast, you will be responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities:

  • Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to increase their experience.
  • Takes a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.
  • Performs operational and administrative tasks, partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Aligns with all company and retail operational policies and procedures.
  • Completes training requirements and engages in team huddles and learning, knows and understands sales compensation plan and its key elements.
  • Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s), and overtime as needed, may be asked to work in alternate stores outside of home base store.

Benefits:

  • Development and Advancement Opportunities
  • Parental Leave
  • Vacation
  • Employee Resource Groups
  • Day 1 Medical/Dental/Vision Insurance
  • 401k Matching
  • Discounted Services (must reside in the footprint)
  • Xfinity Mobile Discounts
  • Many more benefits and perks

Requirements:

  • High School Diploma / GED
  • 2-5 Years of Relevant Work Experience

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



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