Luxury Sales Consultant

3 days ago


Dallas, Texas, United States Saatva Full time
About Us\

Saatva is a direct-to-consumer luxury mattress and home furnishings brand that aims to provide every consumer with a great night's sleep. Our company has shown that helping customers leads to increased sales, so we prioritize being the most helpful brand in our space. Our marketing mission is to answer every question consumers might have about mattresses, sleep, and sleep health to ensure they find the right mattress for them.

\

We have launched 19 Viewing Rooms since 2020 and plan to continue expanding through 2026. We are currently hiring for our Dallas Viewing Room located at McKinney Ave, Suite 405, Dallas, TX.

\The Role\

This unique role combines Saatva's Corporate call center culture with the Viewing Room experience. The ideal candidate will provide in-person direct sales assistance to viewing room guests and support e-commerce customers via phone and live chat.

\Key Responsibilities\
  • \
  • Interact and work in person with consumers and staff during scheduled shifts.\
  • Clearly explain product attributes and benefits, troubleshoot, and solve consumer issues.\
  • Regular attendance is an expectation of performance and required for all employees during scheduled shifts.\
  • This position requires availability to work on weekends and major retail holidays.\
\Requirements\
  • \
  • 1-2 years of Retail Sales/Customer Service experience is preferred, but we will train the right person.\
  • 1 year of telecommunications/call center experience is preferred.\
  • Exceptional communication skills, both oral and written.\
  • Strong interpersonal skills with the ability to build rapport effortlessly.\
  • Passionate about providing great customer experiences.\
  • Organized with the ability to prioritize and multi-task with a strong drive to complete tasks with a high degree of quality.\
  • Skilled in using personal computers and related software.\
\Benefits\
  • \
  • $21/hour competitive compensation.\
  • Medical, dental, and vision insurance available.\
  • Paid vacation.\
  • Annual bonus program.\
  • 401K employer match.\
  • FSA/HSA/Commuter benefits available.\
  • Blink discounted gym membership.\
  • Employee discounted products.\
  • Friends and family discounts.\


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