Vehicle Support Specialist Lead
2 weeks ago
About Us: Cox Automotive is a leading provider of automotive solutions, and we're seeking a skilled Vehicle Operations Support Specialist II to join our team.
Job Summary: This role involves managing account relationships, communicating with commercial clients, and ensuring customer requirements are met. The ideal candidate will have a strong understanding of vehicle operations and be able to coordinate work with mechanic shops to ensure timely repairs.
Responsibilities:- Develop and maintain strong relationships with commercial clients to ensure customer satisfaction
- Collaborate with the Lot Operations and Recon departments to ensure efficient movement of vehicles to the shops and timely completion of reconditioning
- Review and update condition reports, and approve and audit vehicle repair reports
- Work closely with vendors to order and account for keys
- Ensure that vehicles in sale line up are reviewed, and missing vehicles are located and made available for sale
- Provide quality service to customers through prompt responses to inquiries and effective communication
- Stay up-to-date with industry developments and best practices to improve performance and efficiency
- High School Diploma/GED and 3 years' experience in a related field
- OR any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience
- OR 5 years' experience in a related field
The estimated salary for this position is between $15.87 and $23.75 per hour, and includes a comprehensive benefits package.
Working Hours: Day shift, 8 hours per day
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Caledonia, United States Cox Communications Full timeCompany Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Support Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within...
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