Care Manager

6 days ago


Rochester, New York, United States Rochester Rehab Full time
Purpose:
To provide high-quality care management services to clients with complex chronic conditions by navigating healthcare systems and social services.

Key Functions:

  • Provides comprehensive care management services including outreach and engagement, assessment and development of individualized care plans, and collaboration with healthcare providers.
  • Provides care coordination and health promotion including linkage to services, patient education, and self-help recovery and self-management.
  • Provides comprehensive transitional care including follow-up on hospital admissions and discharge planning with healthcare providers.
  • Provides member and family support including care planning, patient and family consultation, and referral to community and social support services.
  • Provides referral to community and social support services including identifying and linking to community supports as needed.
  • Timely and comprehensive completion of documentation including notes, assessments, and tracking tools.
  • Adheres to company policies and procedures, including being aware of the importance of corporate compliance policies and the code of conduct.
  • Attends necessary trainings and inservices, participates in department and agency meetings as required.

Values:
Demonstrates the organization's values

  • Customer Service
  • Communications
  • Continuous Improvement
  • Collaboration/Teamwork
  • Accountability Education, Experience, Skills and/or Licensing/

Certification Required:

An Associate's degree in a Human Services field AND 4 years of experience OR Bachelor's degree AND 2 years of experience in public or community mental health settings serving low-income and culturally diverse populations.

Computer literacy required.

Valid New York State driver's license with approved driving record and access to a reliable vehicle with proof of insurance for vehicle is required.


Supervisory Responsibility:

  • None
Minimum Salary: 18.00
Maximum Salary: 22.00

Salary Unit:
Hourly

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