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Operational Support Specialist

2 months ago

Hendersonville, Tennessee, United States WestRock Full time

Position Overview

WestRock stands as a leader in sustainable paper and packaging solutions globally. Our team comprises materials scientists, packaging designers, mechanical engineers, and manufacturing professionals, all driven by a shared mission: Innovate Boldly. Package Sustainably. We are committed to our core values of integrity, respect, accountability, and excellence, utilizing advanced science and technology to enhance fiber-based packaging.

PRIMARY OBJECTIVE: Ensure that each operator has the essential materials required for the specific product being produced, in accordance with the job ticket and production schedule.

KEY RESPONSIBILITIES:

  • Examine job tickets and production schedules, organizing and preparing necessary loads.
  • Efficiently operate the aerator.
  • Retrieve and store product and machine supplies as needed.
  • Proficiently handle a pallet jack.
  • Communicate effectively with operators.
  • Follow instructions and collaborate with operators when necessary.
  • Prepare the required product and materials for machine operation.
  • Set up each machine with the necessary materials for production.
  • Verify job bag instructions for accuracy.
  • Manage stocking and unstocking of loads.
  • Maintain cleanliness in designated department areas as required (e.g., sweeping, emptying trash bins, etc.).
  • Carry out other assigned job responsibilities.

REQUIREMENTS:

  • Exhibit intermediate proficiency in mathematics.
  • Demonstrate key competencies such as accuracy, reliability, decision-making, time management, and self-motivation.
  • Possess effective written and verbal communication skills in English.
  • Ability to read and comprehend documents such as safety guidelines, operating manuals, and procedural instructions.
  • Pass a color vision assessment.
  • Maintain a good attendance record.
  • Exhibit a reliable and dependable nature.
  • Capable of performing all essential job functions with or without reasonable accommodations.
WestRock is an Equal Opportunity Employer, dedicated to fostering a diverse workforce where every individual is respected, valued, and included. The company adheres to principles of nondiscrimination based on various factors including race, color, religion, national origin, gender, age, disability, veteran status, sexual orientation, and gender identity.