Associate Vice President of Omni-Channel Experience and Platform Orchestration

1 day ago


Bethesda, Maryland, United States CLevelCrossing Full time
Job Title: Associate Vice President of Omni-Channel Experience and Platform Orchestration

We are seeking a seasoned leader to join our team as Associate Vice President of Omni-Channel Experience and Platform Orchestration. In this role, you will be responsible for overseeing the development and implementation of a customer-centric platform that integrates transactional and interaction information across multiple channels.

Key Responsibilities:
  • Design and activate a Customer 360 Platform for transactional and health insights
  • Prioritize high-value customer experiences by translating experience needs to integrated data platform capabilities
  • Manage strategic partnerships, including vendor choice and alignment to technology strategy
  • Recruit, hire, develop, and lead a high-performing team of Directors, Principals, and Product Managers
Requirements:
  • Extensive professional experience in product management, platforms, strategic planning, and data management
  • Strong understanding of customer data management, MDM, data architecture, and cloud-based data platforms and technologies
  • Strong stakeholder management expertise and ability to use technology to build platforms focused on business results
About Us:

Humana is a $90 billion market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. We are committed to advancing the employment experience and vitality of the associate community through offerings anchored in a whole-person view of human well-being.



  • Bethesda, Maryland, United States Marriott Full time

    Job SummaryMarriott International is seeking a highly experienced Vice President, Software Engineering to lead our Web Platform Products team. This role will be responsible for the architecture, development, and delivery of innovative and high-quality customer-facing direct channel platforms, driving growth and guest satisfaction for Marriott's flagship...


  • Bethesda, Maryland, United States Mill Creek Residential Full time

    Capital Markets Assistant Vice PresidentMill Creek Residential is seeking a highly skilled and experienced Capital Markets Assistant Vice President to join our team. As a key member of our Capital Markets team, you will be responsible for assisting in the pursuit of new JV equity relationships for our single-family rental platform.Key Responsibilities:Assist...


  • Bethesda, Maryland, United States Mill Creek Residential Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Vice President to join our Capital Markets team at Mill Creek Residential. The successful candidate will be responsible for assisting the Senior Managing Director in sourcing and structuring JV equity for our single-family rental platform.Key ResponsibilitiesAssist in the pursuit of new JV...


  • Bethesda, Maryland, United States CLevelCrossing Full time

    Job Title: Vice President- Legal Technology Records and eDiscoveryAbout the Role:The Vice President, Legal Technology, Records and eDiscovery will lead the transformation of the Law Department's technology platform to support the legal services delivered by the Department. This critical role will partner with attorneys, Senior Law Leadership, and corporate...


  • Bethesda, Maryland, United States Aledade, Inc. Full time

    Aledade is seeking a seasoned leader to serve as the Vice President of Quality and Performance. This individual will be responsible for leading the company's clinical quality performance and developing strategies to improve quality outcomes across all lines of business. The ideal candidate will have a strong background in healthcare, with experience in...


  • Bethesda, Maryland, United States Lenmar Consulting Full time

    About UsPotomac Construction is a client-focused General Contractor specializing in Restaurant, Retail, Hospitality, and other Commercial Specialty projects in the Washington, DC Metro Area.Job SummaryWe are seeking a strategic team member with superior construction knowledge, attention to detail, and strong managerial & communication skills to join our team...


  • Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly experienced and skilled Vice President of Operations to join our team at Johns Hopkins Medicine. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our hospital and ensuring that we deliver the highest quality of care to our patients.Key ResponsibilitiesOversee the...


  • Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly experienced and skilled Vice President of Operations to lead the day-to-day operations of Suburban Hospital, a leading healthcare provider in the region. The successful candidate will have a proven track record of success in managing complex healthcare operations, leading cost containment initiatives, and driving quality...


  • Bethesda, Maryland, United States CLevelCrossing Full time

    Job Title: Vice President- Legal Technology Records and eDiscoveryJob Summary:We are seeking a highly experienced and skilled Vice President to lead our Law Department's technology transformation. The successful candidate will be responsible for providing strategic oversight of the legal technology function, focusing on identifying and evaluating technology...


  • Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly experienced and skilled Vice President of Operations to lead the day-to-day operations of Suburban Hospital, a leading healthcare provider in the region. The successful candidate will have a proven track record of success in managing hospital operations, leading cost containment initiatives, and driving quality improvement...


  • Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly experienced and skilled Vice President of Operations to lead the day-to-day operations of Suburban Hospital, a leading healthcare provider in the region. The successful candidate will have a proven track record of success in managing hospital operations, leading cost containment initiatives, and driving quality improvement...


  • Bethesda, Maryland, United States Johns Hopkins Medicine Full time

    Job SummaryWe are seeking a highly experienced and skilled Vice President of Operations to lead the day-to-day operations of Suburban Hospital, a leading healthcare provider in the Bethesda, Maryland area. The successful candidate will have a proven track record of success in managing hospital operations, leading cost containment initiatives, and driving...


  • Bethesda, Maryland, United States Marriott Full time

    Job SummaryMarriott International is seeking a highly experienced attorney to join our Consumer Operations legal team as a Vice President. This role will provide legal support for the Marriott Bonvoy travel loyalty program and strategic partnerships, and will work closely with business stakeholders to provide guidance on regulatory requirements and...


  • Bethesda, Maryland, United States Marriott Full time

    Job SummaryMarriott International is seeking a highly experienced Vice President, Software Engineering to lead the Web Platform Products team. As a key member of the Digital Software Engineering organization, you will be responsible for developing and managing application development standards, processes, and tools to drive consistency and predictability...


  • Bethesda, Maryland, United States Marriott Full time

    Job SummaryTalent Development at Marriott is poised to drive business performance, enrich lives, and accelerate reinvention. As a key member of the Global Talent Development senior leadership team, the Vice President, Leadership Development will architect Marriott's leadership and executive development strategy, fostering a competitive advantage through our...


  • Bethesda, Maryland, United States Marriott Full time

    About the RoleMarriott International is seeking a seasoned leader to join our team as Vice President, Global Leadership Development. In this critical role, you will be responsible for driving the development of our global leadership talent, fostering a culture of leadership, and driving business impact through strategic leadership development initiatives.Key...


  • Bethesda, Maryland, United States Marriott Full time

    Job SummaryMarriott International is seeking a highly skilled and experienced Vice President, Global Leadership Development to join our team. As a key member of the Global Talent Development senior leadership team, you will be responsible for developing and implementing the company's leadership and executive development strategy.Key ResponsibilitiesDevelop...


  • Bethesda, Maryland, United States Walker & Dunlop Full time

    Job Title: Vice President, Pre-Closing InsuranceAt Walker & Dunlop, we are committed to creating meaningful social, environmental, and economic change in our communities. We believe that seeking diverse talent and promoting the inclusion of all perspectives are critical to our success and ability to innovate and grow.About the RoleWe are seeking a highly...


  • Bethesda, Maryland, United States Marriott Full time

    Job Title: Director, Associate ExperienceJob Summary:The Director, Associate Experience is a key member of the Experience Design and Innovation team, reporting to the Vice President, Experience Design + Innovation – Associate Experience & Business Process. This position is responsible for representing the voice of the Associate in headquarters initiatives,...


  • Bethesda, Maryland, United States Marriott Full time

    Job SummaryThe Director, Associate Experience is a key member of the Experience Design and Innovation team, reporting to the Vice President, Experience Design + Innovation – Associate Experience & Business Process. This position will be responsible for representing the voice of the Associate in headquarters initiatives, designing and blueprinting...