Customer Service Ambassador

6 days ago


Fullerton, California, United States Supreme Fitness Group Full time

Customer Service Ambassador Job Summary:

Join our team at Supreme Fitness Group as a Customer Service Ambassador and help us deliver an exceptional experience for our members As a key member of our front desk team, you will be responsible for creating a positive impression for new members, answering phone calls, checking members into the system, and providing support to our members and staff.

About the Role:

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Answer phones in a friendly manner and assist callers with various questions.
  • Check members into the system and handle all front desk activities.
  • Facilitate needed updates to member accounts and respond to member inquiries in a timely manner.

Requirements:

  • 2+ years of customer-facing experience in a fast-paced environment.
  • Basic computer proficiency with the ability to learn our membership system.
  • Excellent communication and problem-solving skills.
  • Ability to lift up to 50 lbs occasionally.

What We Offer:

We offer a competitive salary range of $38,000 - $48,000 per year, depending on experience, as well as opportunities for career growth and professional development.



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