Customer Service Ambassador
6 days ago
Customer Service Ambassador Job Summary:
Join our team at Supreme Fitness Group as a Customer Service Ambassador and help us deliver an exceptional experience for our members As a key member of our front desk team, you will be responsible for creating a positive impression for new members, answering phone calls, checking members into the system, and providing support to our members and staff.
About the Role:
- Greet members, prospective members, and guests, providing exceptional customer service.
- Answer phones in a friendly manner and assist callers with various questions.
- Check members into the system and handle all front desk activities.
- Facilitate needed updates to member accounts and respond to member inquiries in a timely manner.
Requirements:
- 2+ years of customer-facing experience in a fast-paced environment.
- Basic computer proficiency with the ability to learn our membership system.
- Excellent communication and problem-solving skills.
- Ability to lift up to 50 lbs occasionally.
What We Offer:
We offer a competitive salary range of $38,000 - $48,000 per year, depending on experience, as well as opportunities for career growth and professional development.
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