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SAP Business Analyst

2 months ago

Beachwood, Ohio, United States Rust-Oleum Corporation Full time
JOB DESCRIPTION

General Purpose of the Role:

Provides comprehensive support to users of the SAP application system and related software tools, encompassing installation, configuration, enhancements, process optimization, troubleshooting, training, and report generation. This position is focused on a specific functional area within the organization, particularly in Sales and Distribution. The responsibilities extend across all operations within the North American sector of Rust-Oleum Corporation, ensuring effective utilization of application systems.

Key Responsibilities: (Note: Additional duties may be assigned.)
  • Leads the implementation of new SAP modules and updates to the SAP application software, along with third-party software tools.
  • Educates and supports users in navigating SAP business application software. Develops training materials, organizes schedules, and conducts training sessions as necessary. The audience may include IT personnel or end-users. Conducts cost-benefit analyses to justify system development and enhancements.
  • Serves as a liaison between software vendors and users, actively participating in software and functional user groups.
  • Conducts systems analysis, design, configuration, and programming tasks related to enhancements, interfaces, data migration, and specialized reporting needs.
  • Advises users on various alternatives to fulfill specified requirements, including SAP baseline functionality, specialized configurations, data extraction for PC-based analysis, custom report writing, and adjustments to business processes.
  • Assists users in designing and documenting business processes and procedures, developing training materials, and delivering training.
  • Performs thorough testing of all new and modified system functions and reports, ensuring quality assurance of procedural documentation and training materials.
  • Acts as a project or group leader for tasks within a designated functional area, such as sales & distribution, finance & accounting, or manufacturing.
  • Facilitates user group forums to manage issues, handle enhancement requests, and promote the exchange of information and ideas among users in a specific business operation area.
Additional Functions: (Other Less Critical Job Activities)
  • Manages project tasks and administration, maintaining work plans, tracking efforts, and progress against plans for small to medium-scale projects, providing appropriate status updates.
  • Coordinates and directs project team activities to achieve project goals, involving both IT staff and end-users.
  • Supervises contract consultants, programmers, and part-time clerical support as necessary.
  • Provides secondary support for technical hardware and communication platforms that support application systems, including logins, printing, and security, acting as a liaison between end-users and the IT technical team.
  • Note: Other duties may be assigned as required.
Competencies:

The competencies listed here are representative of those necessary to successfully perform the essential functions of this role.

Analytical skills, IT technical skills, understanding of business operations, business ethics, problem-solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, and commitment to quality.

Qualifications:

To perform this role successfully, an individual must be able to fulfill each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience:

Formal Education Required:
  • A college or university degree is preferred.
  • SAP Certification in a related field or equivalent training.
Practical Work Experience Required:
  • 3-5+ years of leadership experience in roles such as manager, supervisor, or group lead.
  • 5+ years of experience in Customer Service and/or Distribution.
  • 4+ years of SAP S/4HANA implementation experience is preferred.
  • 3+ years as an SAP Super User in a related field, demonstrating strong customer service skills and a high degree of flexibility in interactions with customers.
  • 2 years of project management experience.
  • Ability to recognize, learn, and adapt to differences in business and end-user requirements.
  • Ability to enhance technical knowledge and interpersonal skills.
  • Highly organized with effective time management and project management skills.
  • Fluency in reading, writing, and communicating in English.
  • Note: Some experiences and time frames may overlap.
Special Knowledge and Skills:
  • General knowledge and understanding of business operations.
  • In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.).
  • Comprehensive knowledge of the SAP application software, including its functions, capabilities, configuration, reporting, and support requirements.
  • Proficiency in analysis, design, and testing techniques.
  • Strong project management skills, including planning, methodologies, time tracking, and leadership.
  • Effective communication skills.
  • Working knowledge of computing platforms, primarily HP Unix, PC-Desktop, and PC-LAN.
  • Familiarity with databases, primarily SAP/Oracle, and experience with PC-based database tools such as Paradox or Access.
  • Proficiency with various report development tools, including SAP Report Writer, SAP Script, and other report writers or query tools.
  • Basic understanding of IT communications networks.
Analytical Abilities:
  • Requires a high level of analytical ability and creativity to develop effective and cost-efficient business solutions through IT deployment.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write, and communicate fluently in English.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rates, ratios, and percentages and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
  • Must be highly skilled in personal computer use, including operation, printing, file management, and proficiency in word processing, spreadsheets, email, and Internet tools.
  • Working knowledge of computing platforms, primarily HP Unix, PC-Desktop, and PC-LAN.
  • Familiarity with databases, primarily SAP/Oracle, and experience with PC-based database tools such as Paradox or Access.
  • Proficiency with various report development tools, including SAP Report Writer, SAP Script, and other report writers or query tools.
  • Basic understanding of IT communications networks.
  • Experience with Salesforce integration with SAP is a plus.
  • Knowledge of building reports in PowerBI is an asset.
Certificates, Licenses, Registrations:

SAP or other relevant certifications would be advantageous.

Other Skills and Abilities:

None.

Other Qualifications:
  • In-depth EDI knowledge is preferred.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • While performing the duties of this role, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen regularly.
  • Sitting at a desk or conference table.
  • Occasional standing at the main computer console in a data center.
  • Some travel and overnight travel may be required to various locations.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Works in an office environment with controlled climate and generally quiet conditions.
  • Exposure to CRTs.
  • Occasional visits to manufacturing plants, including office areas and shop floors.
  • Some travel and overnight travel may be required to various locations.
  • Some overtime, night work, and/or weekend work may be necessary, related to project work, problem resolution, or major IT upgrades.
  • Eye strain could be a concern due to extensive use of a CRT monitor.
  • Daily lifting of up to 30 lbs. (Laptop & files).
The salary range for applicants in this position generally ranges between $99,000 and $124,000. This range is an estimate based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits:

Rust-Oleum Corporation offers a variety of benefits to its employees, including but not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance-Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.