Veterinary Client Service Coordinator

1 day ago


Edmond, Oklahoma, United States Innovetive Petcare Full time
About the Role

We are seeking a highly skilled and customer-focused Veterinary Client Service Representative to join our team at Innovetive Petcare. As a key member of our reception team, you will be responsible for providing exceptional patient and client care, ensuring a seamless experience for our clients and their pets.

Key Responsibilities
  • Client Communication: Provide friendly, quality customer care to patients and clients, addressing their concerns and needs in a timely and professional manner.
  • Administrative Tasks: Process invoice payments, answer phone calls, schedule appointments, and obtain necessary medical history.
  • Medical Support: Determine the status of patients' immunizations and tests, communicate with veterinarians and technical staff on patient arrival and necessary treatments, and fill prescriptions and orders as instructed.
  • Data Entry: Accurately input data into computer software, ensuring accurate and up-to-date records.
Preferred Qualifications
  • Education: High school diploma or equivalent.
  • Availability: Weekend availability as needed.
  • Physical Demands: Ability to lift 30-50 pounds.
Benefits
  • Paid Time Off: Enjoy a generous paid time off policy.
  • Health and Wellness: Access to health, dental, vision, and life insurance.
  • Employee Discounts: Take advantage of exclusive discounts on pet care services and products.
  • Flexible Schedules: Enjoy flexible scheduling to balance work and personal life.
  • Professional Development: Participate in ongoing training and career development opportunities.


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