Membership Sales Associate

1 month ago


Albany, California, United States YMCA Full time
Role Overview

This is an exciting opportunity to join our dynamic fitness branch membership team. As a member of our team, you will support and respond to member needs, promote memberships and programs, and provide excellent service to everyone who walks through our doors.

Key Responsibilities
  • Deliver exceptional service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
  • Conduct interviews and/or tours responsive to the needs of prospective members; sell memberships and complete appropriate documentation, paperwork, and data entry for sales; handle all monetary transactions according to protocol.
  • Build strong relationships with members and help them connect with one another and the YMCA.
  • Handle and resolve membership concerns and inform supervisor of unusual situations or unresolved issues.
Requirements

To succeed in this role, you will need:

  • 1 year of experience in customer service, sales, or a related field.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Outlook and other computer programs necessary to perform the duties of the job.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
Compensation

The salary for this role is $50,000 per year, depending on experience, plus a range of benefits including health insurance, retirement savings plan, and opportunities for professional development.



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