Clinical Care Professional

1 week ago


Naugatuck, Connecticut, United States Waterbury Hospital Full time
About the Role

We are seeking a skilled Clinical Care Professional to join our team at Waterbury Hospital. This is a full-time position, working 40 hours per week, Monday-Friday, with some flexibility required.

Job Summary

The successful candidate will be responsible for triaging incoming calls from clients, assessing their needs, and providing appropriate clinical options. They will educate callers on immediate care, advice, and preventative behaviors, while making decisions about patients requiring urgent attention.

Duties and Responsibilities
  • Triage incoming calls from clients, assessing needs, and providing clinical options
  • Educate callers on immediate care, advice, and preventative behaviors
  • Make decisions about patients requiring urgent attention
  • Administer injections, implement physician orders, and notify patients of results as directed
  • Refill prescriptions as needed
Requirements

To be considered for this role, you must have:

  • A High School Diploma or equivalent
  • Graduation from an accredited School of Nursing
  • A current Connecticut State Practical Nursing License
  • Prior triage experience
  • Excellent customer service skills, empathy, patience, and the ability to reassure and calm concerned callers
  • Good clinical judgment, critical thinking, and assessment skills
  • Excellent verbal communication skills
  • Proficiency in utilizing an electronic medical record (highly desired)
Working Conditions

This is a full-time position, working 40 hours per week, Monday-Friday, with some flexibility required. The work schedule is from 8:30 am to 5:00 pm.

Salary Information

The estimated salary for this position is between $60,000 and $80,000 per year, depending on experience and qualifications.



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