Director of Behavioral Health Services

9 hours ago


San Francisco, California, United States Kaiser Permanente Full time
Job Summary:

In collaboration with Behavioral Health Chiefs of Services, this role oversees the operational, service, and fiscal management of psychiatric patient care services in a facility. The Director of Behavioral Health Services will direct the operations of a full-service, high-volume behavioral health facility (inpatient and outpatient) and develop strategies on key initiatives, ensuring compliance with regulations and consulting on patient care service issues.

Key Responsibilities:
  • Manage behavioral health staff in a facility in conjunction with the Chiefs of Integrated Behavioral Healthcare Services.
  • Coordinate the operations of the department by maintaining appropriate staffing levels and developing/monitoring performance improvement, safety, quality, and regulatory standards.
  • Develop strategic plans and ensure their successful implementation, including maximizing access and improving efficiencies while maintaining quality outcomes and the patient care experience.
  • Oversee budget planning/development/monitoring and manage the financial performance, identifying and implementing strategies to reduce costs and improve quality of service and care.
  • Direct the management of human resources, labor relations, employee and department safety, and risk management issues.
  • Provide strategies on workforce planning, including recruiting and retaining a well-trained and competent staff.
  • Ensure ongoing professional development for self, clinical staff, support staff, and student affiliates.
  • Accountable for department and regulatory standards, policies, and procedures.
  • Direct the development and implementation of quality and utilization standards across the continuum of care to ensure coordinated plans of treatment, customer-focused delivery of services, and cost-effective utilization of necessary services.
  • Ensure compliance with regulations and directives of the Joint Commission and DMHC, as well as federal, state, and local regulations.
  • Design and implement a safety program to create an environment of safety for both staff and members.
  • Communicate effectively with all levels to demonstrate the work of the department and its contribution toward TPMG goals and initiatives.
Requirements:
  • Minimum of three (3) years previous management experience in a large department in a complex healthcare setting.
  • Bachelor's degree in nursing, social work, or other health-related field; or, if no license in Psychology, Marriage Family Therapy, or Clinical Social Work, Master's degree in Public Health or related field required.
  • National Provider Identifier required at hire.
Preferred Qualifications:
  • Current valid license as a Psychologist or Marriage and Family Therapist, or Licensed Clinical Social Worker in the State of California, or Advanced Practitioner RN preferred.


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