Residential Operations Director

3 weeks ago

Dublin Ohio, United States OhioHealth Neuro Transitional Center Full time
Overview

OhioHealth Neuro Transitional Center is seeking a highly skilled and experienced RN Residential Program Manager to lead our residential operations and ensure regulatory and accreditation compliance. As a key member of our leadership team, you will promote employee engagement and patient/family satisfaction, overseeing day-to-day operations, patient care, and staff education.

Responsibilities
  • Direct residential facility operations to ensure compliance with federal and state regulations and CARF accreditation standards.
  • Participate in the leadership team to ensure program quality and adherence to NTR policies and procedures, risk management program, and program philosophy.
  • Oversee direct care staff across all environments of care, ensuring orientation, annual education, and competencies are reflective of regulatory and accreditation standards.
  • Implement the inclusion of key components of NTR program philosophy, including the transdisciplinary team model, risk management program, environmental focus, effective communication, documentation compliance and accuracy, adherence to patient plan of care, and daily patient activity tasks.
  • Ensure the center meets NTR standards for safety, aesthetics, cleanliness, organization, decor, maintenance, and landscaping.
  • Provide on-the-floor training, demonstrating skilled execution of the treatment model, approaches, and interactions with patients and families consistent with program philosophy and best practices within scope of license.
  • Attend and provide input into required meetings, including clinical and leadership huddles, team conferences, family conferences, admissions meetings, quality meetings, site-specific meetings, and other meetings as needed.
  • Implement plans in collaboration with leadership to ensure annual and ongoing employee feedback through corporate surveys, training feedback surveys, and other ad hoc surveys as needed.
  • Ensure patient council meetings are conducted monthly and patient feedback is shared, concerns addressed, and incorporated into program performance and management.
  • Oversight of transportation and vehicle maintenance, ensuring compliance to NTR policies, risk management program, state, and accreditation standards.
  • May occasionally transport patients into the community.
  • Participate in on-call rotation.
  • Ensure recommendations of outside specialty consultants are integrated into the patient plan of care by direct care staff.
  • Oversee operational expenses to ensure compliance to budget.
  • Supervise food and material management to ensure the center has adequate supplies and compliant with corporate, regulatory, and NTR standards for emergency preparedness, processing, and receiving.
  • Ensure compliance with NTR performance measurement and management program, including incident report, investigation, RCA reviews, tracking, and analysis of direct care quality metrics within scope of license.
  • Evaluate performance of assigned staff.
  • Perform other duties as requested.
Qualifications
  • Current state licensure as Registered Nurse (RN).
  • BLS certification through the American Heart Association required.
  • Current State Driver's License in good standing required.
  • Knowledge of staffing patterns/ratios preferred.
  • Two years of leadership experience in an assisted living or neuro transitional rehabilitation environment preferred; experience with acquired brain injury and spinal cord injury population preferred.
  • Ability to delegate and problem solve effectively.

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