Patient Accounts Representative

1 month ago


Chestertown, Maryland, United States Chesapeake Oncology Hematology Associates Full time
Job Title: Patient Accounts Representative

We are seeking a skilled and detail-oriented Patient Accounts Representative to join our team at Chesapeake Oncology Hematology Associates.

Key Responsibilities:
  • Insurance Knowledge: Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.
  • Payment Posting: Accurately record payments received from patients and insurance companies in the billing system.
  • Account Reconciliation: Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
  • Customer Service: Interact with patients and their families to address billing inquiries.
  • Collections: Initiate collection efforts for past-due accounts, adhering to ethical practices.
  • Documentation: Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
  • Compliance: Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.
  • Reporting: Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.
Benefits:
  • Medical Insurance
  • Paid Leave
  • Holidays
  • 401k
  • Short Term Disability
Qualifications:
  • Previous experience in a similar role within healthcare finance or billing.
  • Strong understanding of insurance processes and healthcare billing regulations.
  • Excellent communication and negotiation skills.
  • Proficient in relevant software applications for billing and financial record-keeping.


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