Service Technician

1 week ago

Columbus, Georgia, United States United Gaming, LLC Full time
Job Summary

United Gaming, LLC is seeking a highly skilled Service Technician to join our team. As a Service Technician, you will be responsible for installing and repairing gaming equipment in designated locations.

Key Responsibilities
  • Install gaming equipment in designated locations, ensuring timely and efficient completion of tasks.
  • Assist in warehouse preparation of equipment for installations, ensuring all necessary materials are available.
  • Respond to service calls for equipment repairs, resolving issues in a timely and professional manner.
  • Communicate effectively with supervisors and team members to manage assignments and prioritize tasks.
  • Troubleshoot gaming devices and repair as needed, utilizing technical expertise to resolve complex issues.
  • Manage inventory of the route vehicle, ensuring parts are available when needed to minimize downtime.
  • Interact with clerks, management, and customers to resolve issues and provide excellent customer service.
  • Complete all necessary documentation for device entry and logs, maintaining accurate records.
  • Perform auditing and diagnostic work on equipment, identifying areas for improvement and implementing solutions.
  • Deliver products from the company location to customer locations, ensuring timely and efficient delivery.
Requirements
  • Minimum of one to three years of relevant experience in a technical or installation role.
  • Ability to understand and follow written and verbal instructions, with strong organizational and problem-solving skills.
  • Proficient with basic PC skills and able to manage priorities and workflow effectively.
  • Must be 21 years of age, pass a background check, and have a valid driver's license with a clean driving record.
  • Must be able to pass a drug test and have a flexible work schedule availability, including some evenings and weekends.
Work Environment
  • Frequently required to stand, utilize hand and finger dexterity, and talk or hear.
  • Frequently required to lift/push lightweights up to 150 lbs and utilize visual acuity to operate equipment.
  • Frequently required to drive over 150 miles in a given day.

United Gaming, LLC is an equal opportunity employer and welcomes applications from qualified candidates without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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