Business Operations Manager
2 days ago
Welcome to Travel + Leisure Co., the world's leading vacation ownership and travel membership company. As a Business Operations Supervisor, you will be responsible for delivering exceptional customer service and ensuring that our Sales and Marketing processes are running smoothly.
We offer a dynamic and inclusive work environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
The ideal candidate should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, organized person who is not afraid of learning new processes and embracing change.
In this role, you will partner with our Sales and Marketing teams to implement new processes, protect data, and ensure that our operational procedures are up to date. You will also be responsible for designing and executing daily, weekly, monthly, or quarterly reporting needs while identifying business trends. Salary: $60,000 - $80,000 per year.
About the Role:
- Deliver exceptional customer service to our guests, business partners, and team
- Implement new processes to improve customer service
- Protect data when interacting with our guests to ensure they receive the best experience with us
- Protect and audit company assets by consistently adhering to our policies and procedures
- Ensure your team is up to date on all operational procedures that govern our business
- Lead and/or coordinate the training of new hires and new business initiatives
- Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends
- A place where memories start with you
- An inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another
- We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience
- Comprehensive health and welfare benefits to associates who work 30 or more hours per week
- Medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays
- 401k with employer match (subject to eligibility requirements)
- Legal and identity theft plan, voluntary income protection benefits, wellness program, and Employee Assistance Program
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