Member Service Specialist III

2 days ago


Sacramento, California, United States Golden 1 Credit Union Full time
Job Title: Member Service Specialist III

At Golden 1 Credit Union, we are seeking a highly skilled and customer-focused Member Service Specialist III to join our team. As a key member of our Branch Channel Delivery team, you will be responsible for providing exceptional service to our members, processing financial transactions, and maintaining accurate records.

Key Responsibilities:
  • Provide members with the highest level of service available in an efficient and courteous manner.
  • Process monetary transactions within assigned limits, maintain accurate records, and balance each day's transactions in accordance with established policies and procedures.
  • Proactively engage with members to identify products and services designed to assist them in achieving their financial goals.
  • Answer questions and direct members to appropriate departments for specialized services.
Requirements:
  • High School or GED required.
  • Minimum two plus years of prior experience in a banker role at another financial institution or customer relationship building role preferred.
  • Plus one year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred.
What We Offer:
  • A competitive hourly rate of $23.00.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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