Member Service Specialist III

1 week ago

Sacramento, California, United States Golden 1 Full time
Job Title:

Member Service Specialist III

Job Summary:

We are seeking a highly skilled and customer-focused Member Service Specialist III to join our team at Golden 1. As a key member of our branch team, you will be responsible for providing exceptional service to our members, processing financial transactions, and promoting Golden 1 products and services.

Key Responsibilities:
  • Process and audit financial transactions, including deposits, withdrawals, transfers, and payments
  • Provide Golden 1 services to members, including cashier's checks, money orders, savings bonds, wire transfers, and debit card issuance
  • Assess member needs and identify opportunities to promote Golden 1 products and services
  • Identify and report fraudulent activity to management and Financial Investigations department
  • Assist in the proper operation of the ATM and Teller Cash Dispenser Units
  • May be required to take the lead for open and closing responsibilities in the absence of MSS IV and above
  • Activate alarm and verify signature cards in ECM
  • Check acceptance approval within assigned limits and ensure confidentiality of all member and credit union information
  • Maintain current knowledge of all Golden 1 products and services, as well as policies and procedures for teller functions
  • Perform additional responsibilities essential to the operations of the branch
Requirements:
  • High School or GED required
  • Minimum two plus years of prior experience in a banker role at another financial institution or customer relationship building role preferred
  • Plus one year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred
Skills and Qualifications:
  • Excellent oral and written communication skills
  • Advanced knowledge in the following areas: Federal Rules and Regulations as applied to credit unions, G1 products, deposit fulfillment, and lending services
  • Basic knowledge in the following systems/applications: Microsoft Office, eFunds, Bridger, Card @ Once, EnAct, ECM, Springboard, DSUI / TNav, Wire Exchange, SBO, HRIS (ADP), Concur, Relationship Manager
Physical Requirements:
  • Prolonged standing throughout the workday
  • Ability to lift up to thirty pounds
  • Ability to frequently move about the branch to accomplish tasks
  • Corrected hearing within normal range
  • Corrected vision in the normal range
  • Possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment
Licenses/Certifications:
  • Certified Notary Public, if required for specific branch
Job Family:

Non-Manager

Job Function:

Non-Manager

Pay Type:

Hourly

Employment Indicator:

Onsite

Min Hiring Rate:

$23.00

Max Hiring Rate:

$23.00

  • Member Service Specialist III

    2 days ago

    Sacramento, California, United States Golden 1 Credit Union Full time

    Job Title: Member Service Specialist IIIAt Golden 1 Credit Union, we are seeking a highly skilled and customer-focused Member Service Specialist III to join our team. As a key member of our Branch Channel Delivery team, you will be responsible for providing exceptional service to our members, processing financial transactions, and maintaining accurate...

  • Member Service Specialist III

    2 days ago

    Sacramento, California, United States Golden 1 Full time

    Job Title: Member Service Specialist IIIAt Golden 1, we're seeking a highly skilled Member Service Specialist III to join our team. As a key member of our Branch Channel Delivery team, you will be responsible for providing exceptional service to our members, processing financial transactions, and maintaining accurate records.Key Responsibilities:Process and...

  • Service Desk Specialist III

    3 weeks ago

    Sacramento, California, United States Sutter Health Full time

    Job Title: Service Desk Specialist IIIWe are seeking a highly skilled Service Desk Specialist III to join our team at Sutter Health. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of complex issues, and maintaining a high level of quality service.Key...

  • Service Desk Specialist III

    3 weeks ago

    Sacramento, California, United States Sutter Health Full time

    Job SummaryWe are seeking a highly skilled Service Desk Specialist III to join our team at Sutter Health. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients via phone, portal, and other modes of communication.Key ResponsibilitiesProvide first-level response to clients, resolving technical...

  • Library Services Specialist III

    6 days ago

    Sacramento, California, United States California State University Full time

    Job Title: Library Services Specialist IIIJoin the California State University, Sacramento team as a Library Services Specialist III, responsible for managing the acquisition, processing, and maintenance of library materials, including serials and government documents. This role requires a high level of technical expertise and attention to detail, with a...

  • Service Desk Specialist III

    2 weeks ago

    Sacramento, California, United States Sutter Health Full time

    Job SummaryWe are seeking a highly skilled Service Desk Specialist III to join our team at Sutter Health. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of complex issues, and maintaining a high level of customer satisfaction.Key ResponsibilitiesProvide...

  • Database Specialist III

    2 weeks ago

    Sacramento, California, United States Sutter Health Full time

    Job Title: Database Specialist IIIAt Sutter Health, we are seeking a highly skilled Database Specialist III to join our team. As a key member of our organization, you will be responsible for providing advanced data management support through the creation, maintenance, integration, and validation of provider and location data utilized for the Sutter Health...

  • Eligibility Specialist III

    5 days ago

    Sacramento, California, United States Merit System Services Full time

    Job Title: Eligibility Specialist IIIJob Summary:The Eligibility Specialist III is a critical role in the Modoc County Department of Social Services, responsible for determining eligibility for public assistance programs. This position requires a high level of technical knowledge, advanced problem-solving skills, and excellent communication abilities.Key...

  • Research Data Specialist III

    2 days ago

    Sacramento, California, United States State Water Resources Control Board Full time

    Job Title: Research Data Specialist IIIJoin the State Water Resources Control Board as a Research Data Specialist III and play a crucial role in developing and implementing equity data analysis methodologies to support equitable outcomes in Water Boards programs and decision-making processes.Key Responsibilities:Lead the collaborative development of...

  • Branch Manager III

    2 days ago

    Sacramento, California, United States Golden 1 Full time

    Job Title: Branch Manager IIIAt Golden 1, we are seeking a highly skilled and experienced Branch Manager III to join our team. As a key member of our branch operations, you will be responsible for leading a team of Member Service Specialists and ensuring the delivery of exceptional member experiences.Key Responsibilities:Supervise and direct the daily...

  • Branch Manager III

    2 weeks ago

    Sacramento, California, United States Golden 1 Full time

    Job Title: Associate Branch Manager IIIAt Golden 1, we're seeking a highly skilled and experienced Associate Branch Manager III to join our team. As a key member of our branch operations, you will be responsible for leading a team of Member Service Specialists and ensuring exceptional member experiences.Key Responsibilities:Lead and manage a team of Member...

  • Financial Specialist III

    1 week ago

    Sacramento, California, United States IEM Inc Full time

    Job Title: Financial Specialist IIIWe are seeking a highly skilled Financial Specialist III to join our team at IEM Inc. This role will involve managing and ensuring compliance in the financial management and reporting of IEM's Energy Program Management and Monitoring services.Key Responsibilities:Manage financial processes, ensuring compliance with federal...

  • Healthcare Services Manager III

    1 week ago

    Sacramento, California, United States Department of Health Care Services Full time

    Job Description and DutiesThe Department of Health Care Services (DHCS) is seeking a highly skilled and experienced Staff Services Manager III to join our team. As a key member of our leadership team, you will be responsible for overseeing and directing contract development, policy interpretation and application, management activities for contracted Medi-Cal...

  • Healthcare Services Manager III

    3 weeks ago

    Sacramento, California, United States Department of Health Care Services Full time

    Job Description and DutiesThe Department of Health Care Services (DHCS) is a leading organization in California's healthcare safety net, with a team of over 4,800 members working together to provide care for low-income families, children, pregnant women, older adults, and individuals with disabilities.As a Senior Staff Services Manager III, you will play a...

  • Research Data Specialist III

    3 weeks ago

    Sacramento, California, United States State Water Resources Control Board Full time

    Job Title: Research Data Specialist IIIJoin the State Water Resources Control Board as a Research Data Specialist III, where you will play a crucial role in developing and implementing equity data analysis methodologies to support equitable outcomes in our programs and decision-making processes.Key Responsibilities:Lead the collaborative development of...

  • Technical Support Specialist III

    4 weeks ago

    Sacramento, California, United States Hard Rock Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist III to join our team at Hard Rock. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of our audio-visual systems.Key ResponsibilitiesTroubleshoot technical issues related to audio, video, and lighting systems.Assist in the setup and...

  • Research Data Specialist III

    2 weeks ago

    Sacramento, California, United States Department of Health Care Access and Information Full time

    Job Description and DutiesThe Department of Health Care Access and Information is seeking a highly skilled Research Data Specialist III to join our team. As a senior data programs specialist, you will provide subject matter expertise in data collection, visualization, and analysis standards for our Enterprise Data Operations Branch.Key...

  • Research Data Specialist III

    3 weeks ago

    Sacramento, California, United States Department of Health Care Access and Information Full time

    Job Description and DutiesThe Department of Health Care Access and Information is seeking a highly skilled Research Data Specialist III to join our team. As a senior data programs specialist, you will provide subject matter expertise in data collection, visualization, and analysis standards for our Enterprise Data Operations Branch.Key...

  • Member Service Specialist II

    2 days ago

    Sacramento, California, United States Golden 1 Full time

    Job Title: Member Service Specialist IIAt Golden 1, we're committed to providing exceptional service to our members. As a Member Service Specialist II, you'll play a critical role in delivering this experience.Key Responsibilities:Process financial transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and balancing...

  • Staff Services Manager III

    2 weeks ago

    Sacramento, California, United States Department of Consumer Affairs Full time

    Job Description and DutiesThe Department of Consumer Affairs is seeking a highly skilled and experienced Staff Services Manager III to join our team. As an Assistant Executive Officer, you will provide critical support to the Executive Officer and ensure that operations are carried out in accordance with the organization's goals and policies.Key...