Medical Support Specialist

15 hours ago

Jacksonville, Florida, United States Biolife Plasma Services Full time
About BioLife Plasma Services

We are a leading provider of plasma-based therapies, and we are seeking a highly skilled Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a critical role in ensuring the safety and well-being of our donors, while also contributing to the success of our plasma collection operations.

Key Responsibilities
  • Donor Eligibility (85%)
  • Determine donor eligibility accurately and in a timely manner, to include proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE) as required.
  • Evaluate and manage donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the execution of Center Physician's standing orders and donor transport to emergency care facilities.
  • Manage donor deferral; reviews test results and notify donors of unsuitable test results per applicable SOPs.
  • Initiation and investigation of Post Donation Information (PDI).
  • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem solving, or guidance concerning medical or technical issues, including donor safety and eligibility.
  • Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.
  • Assist the EHS program as required per SOPs or as requested by the EHS Manager (5%)
  • Conduct pre-placement evaluation of new hires to include assessment of medical history questionnaire.
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
  • Maintain applicable employee medical records.
  • Member of EHS site committee and assist in training of employees, as required.
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
  • Administer first aid to employees as needed.
  • Act as Pandemic Coordinator when authorized by EHS.
  • Supports investigations associated with pandemic threats within local community as indicated by EHS or Medical Affairs.
  • May perform all required duties in the area of Medical History (including, but not limited to): (10%)
  • Greet donors as they enter and exit the donor floor.
  • Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
  • Perform finger stick, test sample, and record other donor measures to include hematocrit, total protein and weight.

Enter donor information into the Donor Information System (DIS).

Requirements
  • Graduate of a recognized educational program.
  • Bachelor's Degree preferred.
  • Minimum of two years in a clinical or hospital setting preferred.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - FL - Jacksonville - Norm

U.S. Hourly Wage Range:

$29.09

The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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