Smoothie King Assistant General Manager

6 days ago


Union, Kentucky, United States Midwest Brands Full time
About the Role

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Smoothie King, a subsidiary of Midwest Brands. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategies to improve customer satisfaction, and fostering a positive work environment.

Key Responsibilities
  • Leadership and Team Development
    • Lead and develop a high-performing team to achieve business objectives
    • Provide coaching, guidance, and feedback to team members to enhance their skills and performance
  • Customer Experience
    • Ensure exceptional customer service and satisfaction through effective communication and problem-solving
    • Develop and implement strategies to improve customer loyalty and retention
  • Operational Excellence
    • Oversee daily store operations, including inventory management, cash handling, and store maintenance
    • Ensure compliance with company policies, procedures, and regulatory requirements
  • Business Growth
    • Develop and implement sales strategies to drive business growth and increase revenue
    • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions
Requirements
  • 2+ years of experience in a customer-facing role, preferably in the food and beverage industry
  • 1+ year of supervisory or leadership experience, with a proven track record of success
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive hourly rate: $18.00
  • Health, dental, vision, and life insurance
  • Corporate membership
  • Employee discount, including at partner Midwest Brands
  • Paid time off, accruing to schedule posted in SKMW handbook, available after 90 days


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