Financial Aid Specialist

2 weeks ago

Wilmington, Ohio, United States Wilmington College Full time
Job Description

The Financial Aid Specialist - Wilmington College Prison Education Program is a critical role that requires a high level of expertise in financial aid counseling and management. The successful candidate will be responsible for providing financial aid services to incarcerated students enrolled in Wilmington College's Prison Education Program.

Key Responsibilities
  • Provide financial aid counseling to incarcerated students and manage the completion of the FAFSA at correctional facilities.
  • Operate the U.S. Department of Education's Electronic Data Exchange (EDE) software system to import FAFSA data files.
  • Extract Pell Grant and Loan History Reports from the National Student Loan Data System (NSLDS) as well as COD borrowing reports for the awarding of financial aid funds.
  • Determine financial aid eligibility, review supporting documentation, upload documents into students' financial aid portal, and award federal, state, and institutional aid funds to students in accordance with federal, state, and institutional policies.
  • Perform federal verification of student aid application data and resolve C-code flags and conflicting information discrepancies in accordance with federal, state, and institutional policies.
  • Monitor financial aid awards for compliance and adjust awards as necessary to prevent over awards.
  • Run Billing Batch Export on financial aid funds that need posted to student accounts.
  • Generate financial aid offer notifications, College Financing Plans, information request notifications, and FAFSA application reminders to students.
  • Manage the Federal Pell Grant Program, including verification of eligibility, biweekly submission of origination and disbursement records, problem solving errors and other delays with reporting, releasing funds for disbursement, biweekly reconciliation of funds between Jenzabar JFA, COD, and with the Business Office, and verifying the completion of the annual closeout process in compliance with federal regulations.
  • Evaluate the legitimacy of financial aid appeals due to special circumstances.
  • Monitor each student to ensure financial aid satisfactory academic progress standards are being met.
  • Complete all Return to Title IV (R2T4) calculations in a timely manner, ensuring the return of unearned funding, and sending required communication to students and Student Accounts staff.
  • Assist with testing the accuracy of the annual financial aid packaging policy and table setup needed to award financial aid.
  • Evaluate, establish, implement, and document policies and procedures that reflect institutional or regulatory changes related to areas of responsibility.
  • Produces reports as needed.
  • Attends annual conferences and/or webinars to stay current with the rules and regulations of financial aid.
  • Ensures that all regulations and policies of ED, ODHE, the Department of Rehabilitation and Corrections, and Wilmington College are followed.
  • Works with State of Ohio aid programs if they are relevant to the prison program.
  • Provides secondary support services for students' success as directed by the Wilmington College Prison Program Manager.
Qualifications
  • Minimum of a Bachelor's Degree required, plus two years related experience. Related experience may include education, social work, corrections, law enforcement, and similar fields.
  • Ability to exercise collaborative skills in the unique and complex environment of a correctional facility required.
  • Ability to work well with diverse constituents, including college faculty, staff, and administrators as well as incarcerated students and staff in correctional facilities required.
  • Professionalism, good judgment, and high ethical standards required.
  • Professional communication skills to include but not limited to oral and written skills required.
  • Current working knowledge of Microsoft Office and ability to learn necessary college related databases required.
  • Ability to work on multiple tasks simultaneously while providing great attention to detail and meeting deadlines required.
  • Ability to manage data - both reporting and interpreting of financial aid information required.
  • Ability to manage resources and operations effectively and efficiently required.
  • Ability to pass an Ohio Department of Rehabilitation and Corrections background check required.
  • Ability to work in the evenings and on weekends required.

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