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Technical Operations Specialist

2 months ago

Cincinnati, Ohio, United States Ascendum Solutions Full time

Job Overview

Ascendum Solutions is seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations team, you will be responsible for executing and monitoring pre-scripted processes to upgrade our distributed network infrastructure.

Key Responsibilities

  • Execute and monitor distributed network infrastructure upgrade processes
  • Monitor and respond to incidents during the distributed network infrastructure upgrades
  • Log and report distributed network infrastructure support activities
  • Follow processes and procedures to ensure distributed network infrastructure upgrades are precisely executed
  • Partner with cross-functional teams on support initiatives
  • Support and maintain upgraded infrastructure solutions utilizing required tools and technologies

Requirements

  • 3 years' experience in problem-solving and troubleshooting
  • 3 years' experience in technical infrastructure analysis and network support
  • Must be self-motivated and capable of working with minimal supervision
  • Ability to work well within a team environment
  • Strong interpersonal communication skills, both verbal and written
  • Knowledge of Power BI, SQL, R/Python

What We Offer

Ascendum Solutions offers a dynamic and challenging work environment with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical operations, we encourage you to apply for this exciting opportunity.