Medical Office Supervisor
1 week ago
Join Cayuga Health System as an Administrative Coordinator, where you will oversee the day-to-day operations of a smaller medical office or support a practice manager in a larger practice. As a key member of our team, you will promote excellent customer service and high-quality care to patients and providers alike.
Key Responsibilities:- Operations and Supervision: Manage front-end operations, including call volumes, scheduling, access, templates, customer service, and staffing. Supervise scheduling, reception staff, and provide matrix supervision for medical records staff.
- Provider Support and Workflow Optimization: Continuously review provider schedules to optimize productivity, ensure workflow efficiency, and facilitate collaboration between clerical, clinical, and provider teams.
- Customer Service and Patient Relations: Train and monitor staff on delivering excellent customer service, resolve escalated patient concerns, and manage waiting rooms to address patient needs effectively.
- Policies, Procedures, and Compliance: Develop, implement, and communicate policies and procedures annually. Ensure compliance with CMA policies, accreditation, and regulatory standards, and maintain core competency training for all staff.
- Data Management and Reporting: Compile and analyze operational data for effectiveness and efficiency, prepare reports as needed, and monitor operational expenses to support budget accuracy and cost control.
- Team Building and Personnel Management: Promote team cohesion, trust, and respect, and resolve personnel issues through coaching, annual evaluations, progressive disciplinary actions, and recognition programs.
- Budget and Financial Planning: Assist in preparing operating and capital budgets, critically evaluate expenses, and provide recommendations for accurate budget submissions.
- Patient Satisfaction and Feedback: Implement customer service strategies, address complaints, and ensure patient satisfaction scores exceed national averages through proactive communication and resolution strategies.
- Compliance and Confidentiality: Adhere to organizational policies, maintain confidentiality in all work-related activities, and ensure compliance with safety, infection control, and employee health procedures.
- Professional Development and Representation: Attend mandatory training, staff meetings, and performance improvement activities while representing the organization positively and maintaining professional standards.
The estimated salary for this position is $55,000-$65,000 per year, depending on experience and qualifications.
Cayuga Health System offers a competitive benefits package, including health insurance, retirement plans, and paid time off.
-
Chief Medical Officer
4 weeks ago
Ithaca, New York, United States Cayuga Medical Center Full timeCayuga Medical Center is seeking an experienced physician to lead our team in Ithaca, NY.The ideal candidate will play a crucial role in providing high-quality medical care to patients, collaborating with interdisciplinary healthcare teams, and contributing to the overall well-being of patients.According to various sources, the estimated annual salary for...
-
Medical Office Assistant Professional
6 days ago
Ithaca, New York, United States Cayuga Health System Full timeThe Cayuga Health System is seeking a skilled Medical Office Assistant to join its team. This role plays a crucial part in ensuring seamless patient care, from scheduling appointments to registering patients.Key ResponsibilitiesSchedule and register patients efficiently.Manage phone calls, voicemails, and appointment reminders.Handle new patient registration...
-
Medical Office Coordinator
7 days ago
Ithaca, New York, United States Cayuga Health System Full timeJob DescriptionCayuga Health System seeks a skilled Patient Service Representative to join our team at Cayuga Plastic Surgery. The successful candidate will possess excellent communication and organizational skills, and be able to work effectively in a fast-paced environment.Key AccountabilitiesProvide exceptional patient care and support.Schedule...
-
Medical Office Support Specialist
7 days ago
Ithaca, New York, United States Cayuga Health System Full timeCayuga Health System Overview">Cayuga Health System is a leading healthcare provider in central New York, committed to delivering high-quality patient care and service. Our organization is dedicated to providing seamless, comprehensive, and community-centered care to the residents of our region.">Job Summary">We are seeking an experienced Patient Service...
-
Clinical Laboratory Supervisor
2 weeks ago
Ithaca, New York, United States Cayuga Health System Full timeJob OverviewCayuga Health System, a leading healthcare provider in the region, seeks a highly skilled Medical Technologist to fill the role of Clinical Laboratory Supervisor. This position offers a unique opportunity to lead a team of medical technologists and contribute to the delivery of exceptional patient care.
-
Medical Director Per Diem
6 days ago
Ithaca, New York, United States Cayuga Medical Center Full timeCayuga Medical Center is seeking a highly skilled Family Medicine physician to join our team in an independent practice setting. This opportunity offers the chance to work with a dynamic healthcare system that prioritizes patient-centered care and quality of life for providers.As a Physician, you will play a crucial role in providing high-quality medical...
-
Medical Office Professional
2 weeks ago
Ithaca, New York, United States CQ Partners Full timeAbout the RoleWe are looking for a highly skilled Front Desk Healthcare Specialist to provide excellent customer service and support our patients' needs. This is a unique opportunity to work with a passionate team committed to providing friendly, family-oriented care.
-
Medical Front Office Representative
7 days ago
Ithaca, New York, United States Cayuga Health System Full timeAbout the RoleIn this key position, you will be instrumental in supporting the delivery of high-quality patient care at Cayuga Health System. Our Patient Service Representatives are entrusted with creating a positive first impression for our patients, families, and visitors, setting the tone for a seamless and compassionate care experience.Main...
-
Medical Office Assistant Professional
7 days ago
Ithaca, New York, United States Cayuga Health System Full timeOverviewCayuga Health System is a comprehensive healthcare network providing seamless, community-centered care in central New York. With the recent affiliation of Arnot Health and the establishment of Xtensys, we are poised to become the premier care organization across New York.
-
Medical Office Support Specialist
7 days ago
Ithaca, New York, United States Cayuga Health System Full timeAbout the RoleThis is an exciting opportunity to work in a dynamic healthcare setting as a Patient Service Representative. As a member of our team, you will be responsible for managing patient intake, processing payments, and performing various administrative tasks with precision and accuracy.
-
Psychiatric Nurse Practitioner
2 weeks ago
Ithaca, New York, United States New York State Office of Mental Health Full timeCompany OverviewNew York State Office of Mental Health is a leading provider of behavioral health services, dedicated to delivering high-quality care to individuals with mental illness. Our mission is to promote recovery, wellness, and resilience among our patients, while fostering a supportive and inclusive environment that encourages collaboration and...
-
Clinical Psychiatric Nurse Practitioner
4 weeks ago
Ithaca, New York, United States New York State Office of Mental Health Full timeJob OverviewWe are seeking a highly skilled Clinical Psychiatric Nurse Practitioner to join our team at the New York State Office of Mental Health. This role requires expertise in providing patient-centered and recovery-oriented behavioral health services to individuals with mental illness.The ideal candidate will have certification and current registration...
-
Psychiatric Nurse Practitioner
2 weeks ago
Ithaca, New York, United States New York State Office of Mental Health Full timeJob Title: Psychiatric Nurse PractitionerDescription:New York State Office of Mental Health is seeking a qualified Psychiatric Nurse Practitioner to provide patient-centered and recovery-oriented behavioral health services to individuals with mental illness. As a member of our team, you will have the opportunity to work in a dynamic and supportive...
-
Medical Technologist Department Head
1 week ago
Ithaca, New York, United States Cayuga Health System Full timeAbout the RoleThe Clinical Laboratory Supervisor will be responsible for overseeing laboratory operations, ensuring compliance with regulatory standards, and implementing processes to improve efficiency and quality. This individual will work closely with the laboratory team, physicians, and other stakeholders to achieve shared goals.
-
Medical Support Specialist
7 days ago
Ithaca, New York, United States Cayuga Health System Full timeCayuga Health System OverviewCayuga Health System is a leading healthcare provider in central New York, committed to delivering exceptional care and services to its community. With a strong focus on patient-centered care, we strive to create a positive and supportive environment for our patients, staff, and providers.Job Summary:We are seeking a highly...
-
Chief Nursing Officer
7 days ago
Ithaca, New York, United States Cayuga Health System Full timeJob SummaryWe are seeking a highly skilled and experienced Chief Nursing Officer (CNO) to lead our patient care services team at Cayuga Health System. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve patient care, safety, and satisfaction. Your expertise in nursing leadership, quality...
-
Administrative Coordinator Healthcare
1 week ago
Ithaca, New York, United States Cayuga Health System Full timeWe are seeking an experienced Medical Office Supervisor to join our team at Cayuga Health System. As a key member of our administrative team, you will oversee the day-to-day operations of a smaller medical office or support a practice manager in a larger practice. Your primary responsibility will be to promote excellent customer service and high-quality care...
-
Medical Credentialing Professional
3 weeks ago
Ithaca, New York, United States Cayuga Health System Full timeCayuga Health System is seeking a Credentialing and Compliance Specialist to join our team. In this role, you will be responsible for coordinating and directing medical staff activities in consultation with the Vice President of Medical Affairs, Medical Center President/CEO.The ideal candidate will have a strong understanding of clinical competence...
-
Mental Health Clinician
2 weeks ago
Ithaca, New York, United States New York State Office of Mental Health Full timeJob Overview:New York State Office of Mental Health is committed to delivering exceptional behavioral health services to individuals with mental illness. We are seeking a skilled Psychiatric Nurse Practitioner to join our team and contribute to our mission of promoting recovery and well-being.About the Role:In this position, you will work in a fast-paced and...
-
ENT Specialist Opportunity in Ithaca, NY
4 weeks ago
Ithaca, New York, United States Guthrie Medical Group Full timeGuthrie Medical Group is a leading healthcare provider in the Twin Tiers of New York and Pennsylvania. We are seeking a skilled ENT specialist to join our team in Ithaca, NY.Salary: $200K Loan Repayment PackageJob Description: As an ENT specialist at Guthrie Medical Group, you will have the opportunity to work with a diverse patient population and provide...