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Family Operations Coordinator

2 months ago

Mill Valley, California, United States Sorensen Staffing Full time
Job Description

We are seeking a highly organized and proactive Family Operations Coordinator to support a busy household in Mill Valley, CA. This role encompasses a broad spectrum of responsibilities, from administrative tasks to hands-on maintenance, ensuring the smooth operation of the family's properties and schedules.

Key Responsibilities:
  • Child Transportation: Manage school drop-offs and pick-ups for children in San Francisco three times per week.
  • Financial Management: Handle payments for household staff and various services, review monthly credit card statements to identify discrepancies, and manage refunds.
  • Property Coordination: Remotely oversee the cleaning and maintenance of a second home in Tahoe, including arranging for house cleaning post-visit and coordinating guest access. Make necessary reservations for dining, spa, and beach activities for family trips.
  • Maintenance Scheduling: Schedule and oversee quarterly carpet and upholstery cleaning, and biannual cleaning of interior/exterior windows and sills across three properties.
  • Vehicle Maintenance: Maintain cleanliness of three family vehicles, including vacuuming and wiping down interiors.
  • Package Management: Manage returns by packaging items, preparing shipping labels, and handling drop-offs at courier services.
  • Online Research: Conduct online research for various projects as requested by the family.
  • Appointment Scheduling: Schedule appointments with repair and service personnel, ensuring the family's needs are met promptly.
  • Sales Assistance: Assist with selling or donating items through online platforms like Nextdoor and Craigslist, ensuring items are listed and handled consistently.
  • Exterior Maintenance: Regularly clean spiderwebs and dirt from external windows, furniture, and gates.
Requirements:
  • Proven experience in a similar role, with the ability to manage multiple tasks and properties efficiently.
  • Strong organizational skills and meticulous attention to detail.
  • Excellent communication abilities, with proficiency in managing virtual and in-person interactions.
  • Experience in handling financial transactions and scheduling with a high degree of accuracy.
  • Ability to work independently in a remote setting for administrative tasks.
  • Flexibility to be onsite as required for specific duties.
  • Valid driver's license and reliable transportation for travel between properties and for child transportation duties.

This role offers a competitive hourly rate based on experience and qualifications. The Family Operations Coordinator will play a crucial role in supporting the dynamic needs of the household while ensuring that all management tasks are performed to the highest standard.