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Family Coach

1 month ago

Dayton, Ohio, United States Omega Community Development Corporation Full time
About Omega Community Development Corporation

Omega Community Development Corporation is a 501(c)(3) non-profit organization dedicated to breaking the cycle of generational poverty and achieving self-sufficiency through education, workforce development, and advocacy.

Hope Zone Promise Neighborhoods

The Hope Zone Promise Neighborhoods is an initiative that aims to strengthen and sustain a measurably impactful system of change for 6,700 children and 3,400 families living in Northwest Dayton. This initiative is premised in racial equity, informed by community engagement, and vitalized by continuous identification, assessment, and analysis of gaps and barriers to mitigate generational poverty.

Family Coach Role

The Family Coach is a full-time position supporting the mission of the new Hope Center for Families. This role is perfect for a human service professional with case management and/or social work experience who enjoys motivating and supporting families.

Key Responsibilities
  • Work closely with clients on their journeys to self-sufficiency through using a coaching framework and goal setting to promote economic mobility, specifically related to the Social Determinants of Health.
  • Support advancement on the three pillars of the Hope Center for Families (Child Health Services, Early Childhood Education, and Career Training).
  • Co-create, monitor, and document participants' progress according to individual plans.
  • Conduct regular detailed assessments to advance program and participants according to deadlines.
  • Maintain electronic database records of assessments, referrals, and services provided for clients in the Salesforce database.
  • Keep thorough and organized documentation of caseload efforts, including up-to-date and accurate documentation of electronic database systems.
  • Participate in the development and facilitation of Omega CDC programs.
  • Recruit participants for the program(s), including outreach to community groups and presentations to local agencies.
  • Serve as an expert resource for participants on barriers to completion of goals, relating to the Social Determinants of Health.
  • Participate in regular team and staff meetings and efforts to improve program outcomes.
  • Contribute to special projects when necessary to advance program services.
  • Consult with the rest of the Omega CDC staff and Partner organizations in case consultations to provide resources and/or one-off meetings based on case consultations.
Qualifications
  • Bachelor's degree required; master's degree preferred from an accredited institution of higher learning in counseling, social work, or a related field.
  • Previous experience or training in human services coaching, case management, community health work, social work, or equivalent is required.
  • Experience in working with low-income families is required. Experience providing 1:1 mentoring, coaching, and goal setting, specifically around goals related to self-sufficiency is a plus.
  • Experience and/or willingness to complete home visits or work with families in community settings is required.
  • Cultural competency and sensitivity with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
  • Knowledge or expertise in Motivational Interviewing is a plus.
  • Knowledge of principles of assessment and evaluation, service coordination, case management and/or social work, and advocacy to initiate/coordinate service delivery and follow-up services.
  • Basic knowledge of income stability, workforce development, health and wellness, education, and human services.
  • Connections to community resources and institutions is a plus.
  • Ability to demonstrate initiative and motivation when working independently with participants, data entry, and with projects.
  • Accepting ongoing supervision, peer coaching, shadowing, and feedback.
  • Ability to respond flexibly to a fluid and evolving program environment.
  • Strong time management, organizational skills, and attention to detail.
  • Excellent computer skills, including data entry (Microsoft Office Word, Access, PowerPoint, and Excel; Google Office Suite).
  • Previous experience utilizing Salesforce systems is a plus.
  • Ability to work collaboratively with partners, colleagues, and participants.
Working Conditions

Work is performed primarily in the Hope Zone geography (Northwest Dayton). Some local travel is required for meetings, community engagement, and required presentations. Longer distance travel may be required for necessary trainings. Normal office hours are 9am - 5pm, Monday through Friday. Some evening or weekend hours will be required.