Family Coach

1 month ago

Dayton, Ohio, United States Omega Community Development Corporation Full time
Job Title: Hope Zone Family Coach

Job Summary:

The Hope Zone Family Coach is a full-time position that supports the mission of the Omega Community Development Corporation. This role is perfect for a human service professional with case management and/or social work experience who enjoys motivating and supporting families.

Key Responsibilities:

  • Work closely with clients to ensure they receive necessary assistance and are directed to the appropriate staff or program.
  • Support advancement on the three pillars of the Hope Center for Families: Child Health Services, Early Childhood Education, and Career Training.
  • Co-create, monitor, and document participants' progress according to individual plans.
  • Conduct regular detailed assessments to advance program and participants according to deadlines.
  • Maintain electronic database records of assessments, referrals, and services provided for clients in the Salesforce database.
  • Keep thorough and organized documentation of caseload efforts, including up-to-date and accurate documentation of electronic database systems.
  • Participate in the development and facilitation of Omega CDC programs.
  • Recruit participants for the program(s), including outreach to community groups and presentations to local agencies.
  • Serve as an expert resource for participants on barriers to completion of goals, relating to the Social Determinants of Health.
  • Participate in regular team and staff meetings and efforts to improve program outcomes.
  • Contribute to special projects when necessary to advance program services.
  • Consult with the rest of the Omega CDC staff and Partner organizations in case consultations to provide resources and/or one-off meetings based on case consultations.

Qualifications:

  • Bachelor's degree required; master's degree preferred from an accredited institution of higher learning in counseling, social work, or a related field.
  • Previous experience or training in human services coaching, case management, community health work, social work, or equivalent is required.
  • Experience in working with low-income families is required. Experience providing 1:1 mentoring, coaching, and goal setting, specifically around goals related to self-sufficiency is a plus.
  • Experience and/or willingness to complete home visits or work with families in community settings required.
  • Cultural competency and sensitivity with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
  • Knowledge or expertise in Motivational Interviewing is a plus.
  • Knowledge of principles of assessment and evaluation, service coordination, case management and/or social work, and advocacy to initiate/coordinate service delivery and follow-up services.
  • Basic knowledge of income stability, workforce development, health and wellness, education, and human services. Connections to community resources and institutions is a plus.
  • Ability to demonstrate initiative and motivation when working independently with participants, data entry, and with projects.
  • Accepting ongoing supervision, peer coaching, shadowing, and feedback.
  • Ability to respond flexibly to a fluid and evolving program environment.
  • Strong time management, organizational skills, and attention to detail.
  • Excellent computer skills, including data entry (Microsoft Office Word, Access, PowerPoint, and Excel; Google Office Suite).
  • Previous experience utilizing Salesforce systems is a plus.
  • Ability to work collaboratively with partners, colleagues, and participants.

Working Conditions:

Work is performed primarily in the Hope Zone geography (Northwest Dayton). Some local travel is required for meetings, community engagement, and required presentations. Longer distance travel may be required for necessary trainings. Normal office hours are 9am - 5pm, Monday through Friday. Some evening or weekend hours will be required.

How to Apply:

To apply, submit your cover letter and resume to [Omega Community Development Corporation email] with "Hope Zone Family Coach" in the subject line. Applications close on October 15, 2024.

Non-Discrimination Policy:

Omega Community Development Corporation shall not discriminate because of race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, military status, place of birth, age, marital status, or disability in any of its activities or operations. These activities or operations include actions against any employee, applicant for employment, subcontractor or vendor, or applicant for services, family, or child in its programs or activities. We are committed to providing an inclusive and welcoming environment for all families, children, and staff who are part of Omega Community Development Corporation.

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