Customer Service Representative Opportunities I/II
1 week ago
Customer Service Representative Opportunities I/II - Excellus BlueCross BlueShield Inc
Under the supervision of the designated management team, this role entails addressing customer inquiries through various channels including phone, in-person visits, written correspondence, and electronic communication. The focus is on contract benefits, claims processing, and enrollment procedures, ensuring compliance with ORA, HIPAA, and other relevant regulations. Customer Service Representatives are expected to demonstrate professionalism, efficiency, and promptness in resolving issues to improve member and provider satisfaction and retention.
- Delivers exceptional service to customers and business partners with professionalism and efficiency.
- Records, investigates, and addresses inquiries from customers, business partners, and specialized groups.
- Effectively resolves customer inquiries using appropriate resources and tools.
- Participates in outreach initiatives related to claims, onboarding, retention, and provider inquiries.
- Adapts to evolving situations, takes responsibility for issues, and engages in meetings, training, and skill enhancement for career advancement.
- Identifies and addresses challenges affecting customer and health plan experiences.
Minimum Qualifications
- High School diploma or equivalent; customer service experience is preferred for Level I.
- Strong communication, multitasking, organizational, analytical, and problem-solving abilities are essential.
- Ability to thrive in a dynamic environment while maintaining professionalism.
- Level II candidates must meet performance criteria, demonstrate expertise, and provide daily support to fellow advocates.
- Physical Requirements – work in a standard office setting.
About Excellus BlueCross BlueShield Inc
Excellus BlueCross BlueShield Inc is committed to building a diverse workforce that mirrors the communities it serves. By embracing diversity, the organization fosters innovation and delivers top-tier healthcare insurance and services. The company culture prioritizes compassion, pride, excellence, innovation, and enjoyment, positioning it as an employer of choice with competitive compensation and benefits.
-
De Witt, Nebraska, United States Excellus BlueCross BlueShield Inc Full timeCustomer Service Representative Opportunities I/II - Excellus BlueCross BlueShield IncUnder the supervision of the designated management team, this role focuses on addressing customer inquiries through various channels including phone calls, in-person visits, written correspondence, and electronic communication regarding contract benefits, claims processing,...
-
De Witt, Nebraska, United States Excellus BlueCross BlueShield Inc Full timeCustomer Service Representative Opportunities I/II - Excellus BlueCross BlueShield IncUnder the supervision of the designated management team, this role entails addressing customer inquiries through various channels including phone calls, in-person visits, postal mail, facsimile, off-phone tasks, and electronic mail. The inquiries pertain to contract...
-
De Witt, Nebraska, United States Excellus BlueCross BlueShield Inc Full timeFuture Roles for Customer Service Representatives I/II - Excellus BlueCross BlueShield IncUnder the guidance of the designated management team, this role entails addressing customer inquiries through various channels including phone calls, in-person visits, written correspondence, and electronic communication. The focus is on contract benefits, claims...
-
Customer Service Representative
4 days ago
De Witt, Nebraska, United States Excellus BlueCross BlueShield Inc Full timeJob Summary:Excellus BlueCross BlueShield Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
-
De Witt, United States Excellus BlueCross BlueShield Inc Full time** Future Opportunities for Customer Service Reps. I/II - LBS** **Job Category****:** Non Manager **Requisition Number****:** FUTUR007163 Showing 1 location **Job Details** **Description** Under the direction of the Assigned Management, this position resolves customer inquiries via telephone, walk in, mail, fax, off-phone work, and email concerning, but not...
-
Future Opportunities for Customer Service Reps. I/II
3 months ago
De Witt, United States Excellus BlueCross BlueShield Inc Full time** Future Opportunities for Customer Service Reps. I/II - LBS** **Job Category****:** Non Manager **Requisition Number****:** FUTUR007163 Showing 1 location **Job Details** **Description** Under the direction of the Assigned Management, this position resolves customer inquiries via telephone, walk in, mail, fax, off-phone work, and email concerning, but not...
-
Customer Service Representative
4 days ago
De Witt, Iowa, United States Pizza Hut Shop Full timeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with every interaction.Responsibilities:Answer customer calls with a smile and provide...
-
Customer Service Representatives De Witt, IA 11th St
3 months ago
De Witt, United States Pizza Hut Shop Full time1320 11th St **De Witt, IA 52742** **Customer Service Representatives** **Description:** Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite...
-
Business Development Representative
3 days ago
De Witt, Iowa, United States David Linder - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and results-driven professional to join our team as a Business Development Representative. As a key member of our agency, you will play a vital role in driving business growth and customer success.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and nurture strong relationships with...
-
Bilingual Customer Service Representative
3 months ago
Alto de Bucabarones, United States Conduent Business Solutions of Puerto Rico, Inc. Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
De Witt, Iowa, United States Tomica Hodge - State Farm Agent Full timeJob Summary:Tomica Hodge - State Farm Agent is seeking a highly motivated and results-driven Insurance Account Representative to join our team. As a key member of our agency, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate insurance products and services.Key Responsibilities:Develop...
-
Customer Service Representative
4 days ago
Val-de-Reuil, Normandie, United States Domino's Pizza LLC Full timeWe are a locally owned and operated franchise of Domino's Pizza LLC, a leading company in the food industry. We are seeking a Customer Service Representative to join our team in Winston-Salem.Job Summary:We are looking for a friendly and customer-focused individual to answer phone calls and provide exceptional service to our customers. As a Customer...
-
Customer Service Representative
4 months ago
Havre de Grace, United States Leggett & Platt Incorporated Full timeElite Comfort Solutions, a Leggett & Platt Company, is comprised of hardworking individuals dedicated to delivering innovative, high-quality foam products for the bedding and furniture markets and beyond. With locations around the globe, we offer a w Customer Service Representative, Customer Service, Representative, Product Development, Retail
-
Customer Service Representative
2 days ago
Val-de-Reuil, Normandie, United States Domino's Franchise Full time**Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering phone calls, and resolving customer inquiries in a timely and professional manner.Key...
-
Customer Service Representative
4 days ago
Val-de-Reuil, Normandie, United States Domino's Pizza Full timeAbout Us: Domino's Pizza is a leading player in the food delivery industry, known for our commitment to quality and customer satisfaction.Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer...
-
Customer Service Representative
2 days ago
Val-de-Reuil, Normandie, United States Bunzl Distribution USA Full timeJob SummaryBunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative: Sales
3 days ago
De Smet, South Dakota, United States Crimson Ventures Full timeWe are a family-owned medium-sized company based in the housing industry, specializing in energy, water, and ancillary costs billing. Our product range includes high-quality solutions for consumption recording and billing.To strengthen our sales department, we are currently looking for a Sales Customer Service Representative (m/f/d) for a permanent...
-
Customer Service Representative
4 days ago
De Pere, Wisconsin, United States Festival Foods Full timeAbout Festival FoodsFestival Foods is a Wisconsin-based, family-owned grocery store chain that prioritizes giving back to the communities it serves and providing exceptional service and value to its guests.Job SummaryWe are seeking a Customer Service Representative to join our team at Festival Foods. As a key member of our retail and grocery store team, you...
-
Customer Service Representative
1 day ago
Saint-Bauzille-de-Putois, Occitanie, United States Pep Boys Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service...
-
Swimming Pool Service Technician
1 week ago
De Witt, Iowa, United States America's Swimming Pool Company Full timeAmerica's Swimming Pool Company (ASP) stands as the premier swimming pool service provider in the nation, boasting over 15 years of expertise and an outstanding reputation. Our dedicated team is committed to delivering services that mirror the quality found in luxury resorts. At ASP, we aim to offer exceptional value to our clients through advanced...
-
Customer Service Representative
2 days ago
Saint-Bauzille-de-Putois, Occitanie, United States Domino's Franchise Full time**Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza delivery team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order fulfillment, and maintaining a positive and efficient work...
-
Customer Service Representative
6 days ago
Saint-Bauzille-de-Putois, Occitanie, United States Public Storage Full timeJob DescriptionAs a Customer Service Representative at Public Storage, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to ensure that our customers have a positive experience with our storage facilities.Key Responsibilities:Customer Service: Respond to customer inquiries, resolve issues, and...
-
Customer Service Representative
3 days ago
Saint-Jean-de-Luz, Nouvelle-Aquitaine, United States Patrick Lile Agency Inc. Full timeJob OverviewThe Customer Service Representative plays a vital role in delivering exceptional customer experiences for potential and existing clients at Patrick Lile Agency Inc.Key ResponsibilitiesCustomer Engagement: Build trust and develop strong relationships with customers to drive satisfaction and loyalty.Issue Resolution: Respond to customer inquiries...
-
Customer Service Representative
4 days ago
Saint-Bauzille-de-Putois, Occitanie, United States Warren Middleton - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Warren Middleton - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying...