Automotive Service Appointment Coordinator Part Time

3 weeks ago


Cary, North Carolina, United States Hendrick Automotive Group Full time

Job Summary: We are seeking a highly skilled Automotive Service Appointment Coordinator to join our team at Hendrick Buick GMC Cadillac in Cary, North Carolina. As a key member of our service department, you will be responsible for scheduling service appointments, answering customer inquiries, and providing exceptional customer service.

Key Responsibilities:

  • Schedule service appointments and manage customer requests in a timely and efficient manner.
  • Answer customer inquiries and provide information about our services and products.
  • Work closely with our service team to ensure seamless communication and coordination.
  • Provide exceptional customer service and ensure customer satisfaction.
  • Maintain accurate records and reports as required.

Requirements:

  • Previous customer service or automotive experience is highly desirable.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and typing or keyboarding ability.
  • Valid driver's license.

What We Offer:

  • A competitive hourly rate, including bonus.
  • A dynamic and supportive work environment.
  • Opportunities for advancement and professional growth.
  • A comprehensive benefits package.

Work Environment:

Our service department is a fast-paced and dynamic environment where you will work closely with our service team to provide exceptional customer service. You will be required to sit for long periods, use your hands to finger, handle, or feel, and talk or hear.

Equal Opportunity Employer: Hendrick Automotive Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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